Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,214 reviews
John Gravelle
Impressed by the greeting and great service from sales people, enjoyed the attention and support. Thanks Bank St. Mazda (Imad)
Reviewed on August 08, 2025
Thalia Nikol
Friendliest dealership in Ottawa ! Very kind and ppl. Wael was my contact and he went above and beyond to make sure he gives me the best deal on my car resale. Highly recommend!!
Reviewed on August 07, 2025
Thank you, Thalia. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on August 07, 2025
Daym Pars
I sold my car to George really nice guy. Great service.
Reviewed on August 05, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on August 06, 2025
Teresa R
We went to 2 other Mazda dealerships before deciding to go to Bank Street Mazda, thanks to DANIEL. His customer service and no games attitude made for a pleasurable experience. He was very professional and worked very hard to ensure we were satisfied with our purchase. We would highly recommend him and the Bank Street Mazda team.
Reviewed on August 05, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on August 05, 2025
Ninam rai
Got a Mazda cx5 here. And I really loved Garret service here. He worked diligently and was an excellent sales person. Great guy to work with. Definitely look for him to get a good deal.
Reviewed on August 02, 2025
Congratulations on your new vehicle, Ninam and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on August 04, 2025
mariah moss
Great service! Jorge was helpful in finding us an amazing cx 50 meridian edition, and was receptive and quick to answer any questions that we had!
Reviewed on July 28, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on July 29, 2025
Firas Eid
Got my first car from This dealership what a nice Mazda3 Georges helped me in everything Big thanks to Georges Neaimeh 💪
Reviewed on July 28, 2025
Congratulations on your new vehicle, Firas and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on July 28, 2025
Jean Chamoun
Georges bought my Honda gave me really fair price and the best part is that the process was hassle free got the cheque in the next 24 hours highly recommend this honest guy to deal with !! 😊😊
Reviewed on July 28, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on July 28, 2025
Wally Salem
Jawad was great to deal with and very helpful and also patient as he showed us quite a few cars till we found the car that was just right and suited our needs. They have a huge inventory which was very convenient as we could try many cars in one place. Thanks!
Reviewed on July 26, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on July 28, 2025
Matthew Duncan
Peter bought my car, gave me a good price after a fair negotiation. Best part of the service was them coming a fairly long way out of Ottawa to make the sale convenient for me. I highly recommend talking to Peter if you’re thinking about selling your car.
Reviewed on July 21, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on July 22, 2025
Noah Dsouza
Wonderful Experience here, Garett made my purchase process very easy and was really friendly, and my 2020 Mazda 3 is still going strong
Reviewed on July 19, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on July 21, 2025
Ofulue Jojo
Garrett was very good in communicating and humble as well. I definitely recommend is service
Reviewed on July 19, 2025
Thank you, Ofulue. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on July 21, 2025
M.S Khanduja
Just got a Mazda CX-5, very generous and helpful, Adam helped me out with all the car specs and details and Solaiman was very helpful with finance. Its a great experience
Reviewed on July 16, 2025
Hi M.S, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on July 17, 2025
An deng
Fast and efficient deal
Reviewed on July 15, 2025
Thank you for the positive review.
Bank Street Mazda responded on July 17, 2025
John Lum
Amazing purchase experience. I found my pre owned MX5 on their website and bought it site unseen. Jawad was great and helped me with the online purchase and assured me that everything was great. The cost of travelling to Ottawa and an overnight stay was still worthwhile and cheaper than anything comparable within the GTA and Niagara region where I reside. The mini vacation and driving home with the top down was a fabulous experience. Thank you again Jawad and Bank Street Mazda for helping me check this off my bucket list.
Reviewed on July 15, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on July 17, 2025
mark howarth
I had the pleasure of dealing with Garrett for the sale of Miata. His communication was excellent and did a great job of walking me through the process from start to finish... with no stress and no pressue. I had a great experience and would happily reccomend him to.my friends and family.
Reviewed on July 15, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on July 15, 2025
Kimberly Hebert
Adam was very kind, friendly, and helpful with my CX-50 hybrid purchase.
Reviewed on July 12, 2025
Congratulations on your new vehicle, Kimberly! Thank you for the positive review.
Bank Street Mazda responded on July 14, 2025
Dan Russell
Bought a Mazda3 Sport GT Manual off George, today. My experience was nothing but great and was a pleasure to buy this car off of George. He works very hard to make sure you are happy and satisfied with your new car. Thank you so much for you great service and to all the staff at Bank Street Mazda.
Reviewed on July 11, 2025
Congratulations on your new vehicle, Dan and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on July 14, 2025
Olivier Marmen
A big thank you to Georges for making my experience easy and stress-free. I would also like to thank Zein who made a lot of effort to give me the best rate for my financing. The team at Mazda Bank Street is great and I recommend them for purchasing a vehicle. 5-star service :)
Reviewed on July 11, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on July 11, 2025
Allison Rose
My wife and I had a great experience buying a used car from Bank Street Mazda. We especially loved working with our salesperson, Garrett, who was so friendly and car-enthusiastic that he made the process all the more enjoyable.
Reviewed on July 10, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on July 11, 2025