S. Dilawri Automtive Group Privacy Policy

Your privacy is important to S. Dilawri Automtive Group (including all dealerships listed at www.nobodydealslike.com, referred to as "we" or "us" in this policy) and the purpose of this policy is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain more information about S. Dilawri Automtive Group's privacy policies.

Personal Information:

Personal information means any information about you EXCEPT your name, business title, business address, business email address, business telephone number or business fax number. It also does not include your home address and telephone number if these are published in a telephone or other directory.


We are responsible for your personal information under our control and we have designated a PRIVACY OFFICER who is responsible for our compliance with this policy and with privacy legislation. If you wish to contact our Privacy Officer you can do so by way of the following:
Telephone: 613-739-3088
Email: [email protected]
Mail: 2575 Bank Street South, Ottawa, ON K1T 1M8

What Personal Information Do We Collect?

When you purchase or lease a vehicle from us, or when you have us service or repair a vehicle or if you finance the purchase or lease of a vehicle through us or purchase or lease other products or services from or through us or if you participate in one of our surveys, contests, or promotions, or if you test drive one of our vehicles or contact our dealership staff, we may collect some or all of the following personal information:
Your name, address and telephone number
Email address and fax number
Your occupation and employer
Information about your driving habits (such as preferred car size, colour, type of vehicle, kilometers driven annually, etc.)
Information about your existing vehicle(s) and any trade-in details of your vehicle and its service history
Your driver's license number
The name of your insurance company and agent
Your insurance policy number and details about your insurance coverage
Similar information about other members of your family
Your language preference
Your date of birth and/or the date of birth of other members of your family
Your social insurance number and/or the social insurance number of other members of your family
Financial and credit information about you and/or other members of your family(see credit application)
The principal amount of your loan, interest and repayment schedule
Health information if you are applying for life, health, disability or accident insurance
The amount of any life, health, disability or accident insurance and details of that insurance

Provision of your social insurance number is optional. However, you should be aware that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected.

The Security of Your Personal Information is Important to Us

Your personal information is used by us only for the purposes indentified below and access to your personal information is limited to those employees of S. Dilawri Automtive Group who need to have access to it.

How Do We Use Your Personal Information?

Your personal information may be used by us to provide products and services to you such as:
To obtain a license for your vehicle
To obtain a credit report if you are financing or leasing a vehicle
To obtain appropriate financing of your vehicle for you
To provide you with a reminder that your vehicle requires servicing
To provide you with updates and information regarding products or services that we have to offer and which we think will be of interest to you

Sometimes We Have to Share Your Personal Information With Others

We DO NOT sell your personal information to third parties. We may share some or all of your personal information with third parties such as:
The manufacturer of your vehicle and its related companies
The providers of products or services relating to your vehicle
Credit reporting agencies
Financial institutions or financing companies
Your Insurance agent or insurance company or companies which provide or insure warranties relating to your vehicle.

We may also disclose your personal information where we are required or permitted by law to do so.

How Long Do We Keep Your Personal Information?

We retain your personal information as long as we believe that you are still the registered owner of the vehicle. If the information relates to the financing or lease of the vehicle, we retain personal information relating to the financing or lease arrangements as long as those arrangements are in place. If the information relates to the service or repair of your vehicle, we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as may be requred by law. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.

What Can You Do If You Want to Limit the Use to Which We Put Your Personal Information?

Most of the personal information which we collect is necessary for us to sell or lease you your vehicle, to provide products and services related to the vehicle, assist you in the financing or lease of your vehicle or to provide service to your vehicle and we cannot do this without that personal information. Similarly, we must disclose your personal information as described above in order to sell you the vehicle, to provide products and services related to the vehicle, assist you in arrangements for financing or leasing or to provide servicing to your vehicle. If you do not want us to use or disclose your personal information in a particular way, please contact our PRIVACY OFFICER as described above and we will be pleased to discuss with you how we can limit collection, use and disclosure of your personal information.

You Can Request Access to Your Personal Information

You have a right to access the personal information which we have about you and to request that personal information which you belive to be inaccurate be corrected. If you wish to access your personal information, you may do so by written request to our PRIVACY OFFICER.

Website Tracking

We use cookies, tracking pixels and related technologies on our websites. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate, to prepare reports on website usage, and to personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

We and thrid parties collect various types of data to aid in operating, preparing reports on website usage, and personalizing our websites, and for targeted advertising (for example, IP addresses, cookie identifiers, website activity).

You can opt out of targeted ads at the DAA opt-out site www.aboutads.info, the NAI opt-out site at networkadvertising.org/choices, or for those in Europe, the EDAA opt out site at youronlinechoices.eu.

Questions or Concerns?

If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information by S. Dilawri Automtive Group SALES please contact our PRIVACY OFFICER as set out at the beginning of this policy and we will make every effort to address your concerns.

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