This review is a bit overdue since I bought my 2018 Mazda3 in June 2025. My experience is strongly positive with Bank Street Mazda as they made the purchase of my first vehicle easy and great! I appreciate the dealerships’ commitment to customer care. I want to directly thank my sales person Peter and also Hussein and Kirk. My experience definitely had a ‘wow’ factor for sure. All this time later, I’m still happy with my car. Definitely recommend this place if anyone, like me, who dreads the stress inherit to car shopping and just wants to get a good vehicle with a good deal.

The whole process of purchasing and getting secured with a safety oriented vehicle is done smoothly. Ayache was pretty resourceful in understanding my needs and suggested the right fit for me. While Tommy helped manage my finance package thoughtfully with add-ons to protect me for unprecedented times. I would 100% recommend going for a Mazda as your first Canadian ride.

I would like to thank Imad, Patrick and Sully for my very first Mazda, they were more than patient with my case, my previous car was a total loss and was having issues with the insurance and they were more than patient and have lots of empathies for me. As a new Mazda member I am looking forward with my new purchase and seeing these amazing people again!!

Was so impressed with Garrett Dokuchie. Made the experience of buying a car as painless as it could be. The service was quick, easy, and it felt super personable. Being treated like an equal human being while at a dealership is rare but Mazda Bank Street and specifically Garrett killed it.

Amazing experience. I had my deal done and the car delivered the same day. Thanks Zein Jolan for the fast response everytime I needed him. Sales person Moe was awesome in communication. MY BROTHER Mr.Jawad Hamieh made my delivery experience amazing. Loved getting my car delivered from Bank Street Mazda. They have an amazing team.

I just purchased a 2016 Kia Sorento from this dealership, my sales consultant Jawad was nothing but kind and honest, made sure he showed me everything about it and was great to deal with even made sure I had a full tank of gas to go home with. I highly recommend asking for him if your in the market for a new vehicle :) hes also great to chat with on a test drive

Charles from SAV was amazing , thanks Mazda bank street i recommend

This was our first time buying a brand new vehicle, and we were well looked after by Imad at Bank Street Mazda. We were pleased with the amount they offered for our trade-in and the final, all-in price. We love our new Mazda CX-5! Thank you Imad!

Jawad was the sales person. He gave us very good service and was very helpful with everything!

Very good customer service from Mohammed, George and Tohme. You guys are smart!

I purchased a 2025 CX5 at Bank St Mazda and the process was great and dealing with Jawad was incredible, very efficient and we worked out a good deal that I was very happy with. We had bought other Mazda cars at this dealership so we are familiar with service. Thanks Jawad Hamieh for being friendly efficient and working out the deal I wanted. Highly recommend that if you need a Mazda see Jawad.

I had an incredible experience with Wael; the sales representative who helped me get the best deal for my 2025 Mazda CX-5 GS Comfort package and I love the car so much. Big ups Wael.

A VERY BIG THANK YOU TO; Mohamed and Zien you are good with what you do. Amazing working and I am proud to be your costumer. I can't imagine how fast you got my car with a great costumer experience service. Your likelihood is exceptional . I will let my family and friends know about Bank Street mazda. Great job guys thank you!.

I bought a Mazda 3. The buying experience was excellent. If you want to buy a car, these are the guys to see!

This was a long overdue review for the bank street mazda dealership. Usually we less motivated to write positive reviews but in the context of our experience we had to write something positive it would be unjust if we didn't. We got a 2024 Jet Black Mica CX 50 GT Turbo from Bank Street Mazda in the end of November 2025. The car is a topper in terms of driving dynamics and overall features. It definitely punches above the rest in my opinion. And I am coming from a long time ownership experience of Lexus IS250. Mazdas are drivers' car. I don't think people would drive Toyotas and Hondas if they really gave Mazda a chance! Now let's talk about the dealership experience. We were in contact different dealerships in Ottawa and Montreal/Laval area to assess the options. Unfortunately we had the luck of checking out Levielle Mazda and had the worst experience of any experiences of our lives. The dealerships overall customer service and basic decency level was borderline criminal and demeaning. We were quickly reminded of the stories we had heard about the dealerships in the Quebec side and now had the first-hand experience of it by wasting time to drive 400 km. Just avoid them please!!! Dealing with Bank Street Mazda was shockingly opposite. The team in general was super friendly and really made us feel welcomed and respected. Especially, Zak who we primarily dealt with was breath of fresh air. A BIG SHOUT OUT TO ZAK!!! He is knowledgeable, genuine and a true gentleman. From the day I called him until he handed over the keys, he was never pushy or aggressive and gave us time to think about the options while being informative and encouraging. I bugged him numerous times even before we closed the deal but never once he was irritated or gave me any indication of if I really wanted to buy the car or not. The whole team over there seemed very well trained and had genuine warmth. It seemed this trickled down from the top management. I believe this is the reason we ended up getting the car from them. We got delivered the car exactly the way we wanted and all the promises they made were kept to the dot. Respect! I would highly recommend anyone to check them out before going anywhere else. Look for Zak and he will definitely take care of you. I can vouch for him. Kudos to the team. Keep spreading the good vibes!!! P.S. I forgot to mention Sally from the finance department. He was super resourceful, friendly and explained us all possible options of warranty packages and never pressured us to get any. We ended up taking one of them! That process went smooth as well.

Great experience buying my new Mazda 3. Georges was professional, straightforward, and easy to work with from start to finish. He took the time to explain everything clearly and made the whole process smooth and stress-free. I really appreciated the transparency and follow-through. Highly recommend asking for Georges if you’re shopping for a Mazda.

Bought my Speed3 from Peter at Bank Street Mazda and had a great experience. The process was smooth, stress-free, and the service was excellent. I wouldn’t hesitate to go back to him again.

Petter is a really good seller Verry nice and kind with customers

I just picked up my new Mazda from Bank Street Mazda, and the entire experience was seamless from start to finish. The dealership has a great atmosphere and a professional team that clearly cares about their customers. A huge shoutout to Waliyd for making the process so easy! He truly took the stress out of the financing side of things and handled everything with total professionalism. He went above and beyond to make sure I was comfortable and informed. If you’re looking for a new car and want a smooth, hassle-free experience, go to Bank Street Mazda and definitely ask for Waliyd!

Best customer service georges the best hight recommend