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Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,677 reviews
James
This is the 3rd car we've purchased at Bank Street Mazda. Always been a good experience. Ismail was great, he answered all our questions and made us feel comfortable throughout. Also thank you to his manager Patrick and finance manager Paul, they all made sure we left happy.
Reviewed on September 14, 2026
HUSSEIN SAMI
I had a great experience dealing with Mehdi at Mazda. He was very professional, friendly, patient, and helpful throughout the whole process. He explained everything clearly and made the experience easy and stress-free. I really appreciate his excellent customer service and would definitely recommend Mehdi to anyone looking to buy a Mazda. Thank you, Mehdi!
Reviewed on September 12, 2026
Thank you, Hussein! We’re so happy to hear Mehdi provided such professional, friendly and stress-free service. We truly appreciate your recommendation and look forward to welcoming you back to Bank Street Mazda in the future!
Bank Street Mazda responded on September 14, 2026
Waleed Khalid
Mahdi and kirk was so much helpful and informative
Reviewed on September 12, 2026
Thank you, Waleed. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on September 14, 2026
Dr Ehab Ghazi
Wael Harab is a good man
Reviewed on September 12, 2026
Thank you for the positive review.
Bank Street Mazda responded on September 14, 2026
Jared Bennett
Great buyer! Jawad was very friendly and easy to deal with. Everything went smoothly and they made the whole process really easy. Would definitely recommend!
Reviewed on September 12, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on September 14, 2026
Adebayo Jamal
Mk his such a nice guy with an excellent customer service.👌
Reviewed on September 12, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on September 14, 2026
Mohamud Salat
I recently went to Bank Street Mazda to upgrade my CX-5 to a CX-90, and overall, it was a really great experience. Jugal, Kirk, and Hussein made the whole process easy and stress-free. From working out the deal to going through the financials, they were all professional, friendly, and took the time to answer all of my questions without making me feel rushed. Jugal especially made the pickup experience very smooth. He took the time to go over the different features and functions of my new CX-90 and made sure I was comfortable with everything before leaving. As a repeat customer, I’ve had a very positive experience with Bank Street Mazda, and this time they really surpassed my expectations. I appreciate the way the team treated me throughout the entire process and would definitely recommend them to anyone looking for a Mazda.
Reviewed on September 12, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on September 14, 2026
Fan Zhang
I had a great drive with MK to experience all new features on the new CX5
Reviewed on September 11, 2026
Thank you, Fan. We appreciate the 5 STAR review!
Bank Street Mazda responded on September 14, 2026
Jonathan Puttick
Wael was great helping us purchase a used truck.
Reviewed on September 11, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on September 11, 2026
dankestmemes
i had a fantastic experience buying my new Mazda CX-5 here! Ismail made the whole process smooth and stress-free from start to finish. No pressure, just honest, helpful guidance. He took the time to answer all my questions and made sure I found exactly what I was looking for. The paperwork was quick and straightforward, and I drove off feeling genuinely happy with my purchase. Highly recommend Ismail and this dealership to anyone in the market for a new car!
Reviewed on September 11, 2026
Thank you so much for the amazing feedback, Dankestmemes! We’re thrilled to hear you found our service superb, our team informative, and that you felt well taken care of from start to finish. Thank you for the recommendation— we can’t wait to welcome you again at Bank Street Mazda!
Bank Street Mazda responded on September 11, 2026
Matthew Dale
Informative, knowledgeable and not pushy.
Reviewed on September 11, 2026
Thank you, Matthew. We appreciate the 5 STAR review!
Bank Street Mazda responded on September 11, 2026
Brenna Mae
Michel was fantastic, helped me find the perfect car! Ralph in finance made sure l had coverage that worked for me.
Reviewed on September 10, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on September 11, 2026
Gor Mkrtchyan
Very supportive and caring seller who helped me to make best solution for me.
Reviewed on September 09, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on September 10, 2026
Youssouf Robleh Hassan
I visited Mazda today and had a great experience. Ismail Hassan was very helpful, professional, and made sure all my questions were answered. I really appreciate his help and excellent customer service. Thank you, Ismaïl!
Reviewed on September 09, 2026
Hi Youssouf, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on September 10, 2026
Brent R. McGrath
Ismail was wonderful, and got the price I needed on the car I wanted.
Reviewed on September 08, 2026
Thank you, Brent. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on September 09, 2026
C C
Mehdi was very helpful at giving details comparing different models we were interested in. Thanks!
Reviewed on September 08, 2026
Thank you, CC. We appreciate the 5 STAR review!
Bank Street Mazda responded on September 09, 2026
salwa ahmed
Even though I didn't end up buying a car, I had a great experience at the dealership. Ken Nguyen was very helpful from the moment I messaged him on Facebook Marketplace. He was responsive, helpful, and made the whole experience very easy. He explained all the numbers and car details to me. The dealership didn't have the car I was looking for, but once they do, I'm definitely going to give him a call.
Reviewed on September 08, 2026
Hi Salwa, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on September 09, 2026
Olalekan Fredrick
I had a great experience buying my car at Mazda Bank Street. When you get there, ask for WAEL. He’s such a great guy and was incredibly helpful throughout the whole process. Highly recommend him!
Reviewed on September 08, 2026
Congratulations on your new vehicle, Olalekan! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
Bank Street Mazda responded on September 09, 2026
sebastian leon
Wael harb, The best salesman in ottawa, best service , 5 stars
Reviewed on September 08, 2026
We are happy to know that you have a 5 star experience with us.
Bank Street Mazda responded on September 09, 2026
Chris Foster
I took my vehicle in for a minor issue. Antonio "the technician" was extremely kind, knowledgeable and took great care of me and my vehicle. He fixed the issue under warranty. Thanks very much.
Reviewed on September 08, 2026
Thank you, Chris! We’re so glad to hear Antonio went above and beyond to ensure your vehicle was taken care of and that you had such a positive experience. We’ll be sure to share your kind words with him. We truly appreciate your recommendation!
Bank Street Mazda responded on September 09, 2026