Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,586 reviews
Vikas Zalawadia
I had a great experience at Bank Street Mazda. Ismail Hassan helped me with the appraisal for my car, and he was professional, friendly, and very transparent throughout the process. He explained everything clearly, answered all my questions, and made sure I got a fair evaluation. No pressure, no rushing — just honest service. I highly recommend asking for Ismail if you’re visiting Bank Street Mazda!
Reviewed on August 05, 2026
James Carely
I connected with Sai on Facebook about trading in my vehicle. He was very friendly, answered all my questions, and explained the appraisal process clearly. After speaking with him, I feel confident about visiting Sai at Bank Street Mazda to have my vehicle appraised and explore my trade-in options. Looking forward to meeting him!
Reviewed on August 05, 2026
Jaisurya S
I’ve never come across someone as genuinely honest as Sai at Mazda and we haven’t even met in person, just connected through Facebook after he saw my post. When I mentioned I was looking to trade in my used vehicle for a new BMW, he was completely upfront about it instead of pushing me to stay with Mazda. That kind of honesty, even over a simple online conversation, is rare in this business. I work in the industry myself, and I really respect how transparent he was. Highly recommend reaching out to Sai. Five stars for Sai
Reviewed on August 05, 2026
Abdourazak Ali
I liked services and all details explained, thanks Ismail for the service.
Reviewed on August 05, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on August 05, 2026
Mike Baatz
Michel was thorough and efficient I highly recommend working with him
Reviewed on August 04, 2026
Thank you, Mike. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on August 05, 2026
Xavier Grant
I had an excellent experience thanks to Sai. He was very knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. He made the entire process smooth, transparent, and stress-free from start to finish. I really appreciated his professionalism and honesty, and he worked hard to make sure I found the right vehicle for my needs. If you're looking to buy a car at Mazda, I highly recommend asking for Sai. He made what can often be a stressful experience enjoyable and straightforward. Thank you for the outstanding service!
Reviewed on August 04, 2026
Congratulations on your new vehicle, Xavier and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on August 05, 2026
Laura Anderson
Mehdi was fantastic. He listened well to what we were saying about our needs and responded to them fully. If he didn’t know the answer, he found it and got back to us. Anything that we identified as needing to be looked at in the vehicle we purchased, he facilitated. I would buy another vehicle from him.
Reviewed on August 04, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on August 05, 2026
saad el aaouani
Reviewed on August 04, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on August 05, 2026
Eric Tuyishime
He helped me,and thanks alot. Appreciate
Reviewed on August 04, 2026
Thank you, Eric. We appreciate the 5 STAR review!
Bank Street Mazda responded on August 05, 2026
Jean Smith
I called Bank Street Mazda with a few questions about the Mazda3, and Sai answered the phone. He was very polite, knowledgeable, and took the time to explain everything clearly. I never felt rushed, and he made the whole conversation enjoyable. Great customer service!
Reviewed on August 03, 2026
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Mazda responded on August 04, 2026
Sarault Copper
I contacted Bank Street Mazda looking for a used SUV, and Sai was very helpful from the beginning. He understood exactly what I was looking for and called me when they received more used SUVs that matched my needs. I really appreciate the follow-up and look forward to visiting the dealership.
Reviewed on August 03, 2026
Hi Sarault, thank you so much for giving us a 5 star review, we appreciate the feedback!
Bank Street Mazda responded on August 04, 2026
Bhukya Laxman
I called to learn more about Mazda vehicles, and Sai explained all of the safety features in a way that was easy to understand. He went over the driver assistance technologies and how they help keep you and your family safe on the road. His knowledge really gave me confidence in the Mazda brand.
Reviewed on August 03, 2026
Hi Bhukya, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on August 04, 2026
Steven Hash
I had questions about Mazda’s engine reliability and what happens if something goes wrong with the engine. Sai patiently explained how Mazda’s warranty works, what is covered, and how the dealership supports customers if an unexpected issue occurs. He was honest, informative, and answered every concern I had.
Reviewed on August 03, 2026
Thank you, Steven. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on August 04, 2026
Blanca
Thank you Mohammad Mehdi for your sweet service. His nice smile and kindness made my day. I really appreciated my experience at Mazda. He really knew what I wanted and I very appreciate that. Thank you again Mehdi
Reviewed on August 02, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on August 03, 2026
Entourage Group Marketing
Mohammed Sarwar Khan was very helpful despite a power outage at the dealership. A pleasure to deal with
Reviewed on August 01, 2026
Thank you, Entourage Group Marketing. We appreciate the 5 STAR review!
Bank Street Mazda responded on August 03, 2026
Deep Patel
I had a great experience with Sai at Bank Street Mazda, who went above and beyond for me. He was very accommodating, provided all the information I needed, and fought his manager for the best offer.
Reviewed on August 01, 2026
Hi Deep Patel, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on August 03, 2026
Nicole S
Michel at Bank Street Mazda was great. A fantastic experience from beginning to end.
Reviewed on August 01, 2026
Thank you, Nicole. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on August 03, 2026
Michelle Feldman
Great customer experience. Michel was attentive, answered all my questions and left me feeling well informed and confident in my decision to buy from Bank Street Mazda
Reviewed on August 01, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on August 03, 2026
Olin Kopa
Reviewed on August 01, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on August 03, 2026
Sam Asomani
⭐⭐⭐⭐⭐ We had an excellent experience at Bank Street Mazda. My salesperson, Sarwar Khan, was professional, knowledgeable, and patient throughout the entire process. He answered all my questions honestly and made buying a vehicle easy and stress-free, with no pressure at all. I truly appreciated the outstanding customer service and would highly recommend both Sarwar Khan and Bank Street Mazda to anyone looking for a great car-buying experience.
Reviewed on August 01, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on August 03, 2026