Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,592 reviews
Charlie
Had a great experience. Mehdi did an excellent job at getting a deal made. Fully transparent with me and got me the deal I wanted.
Reviewed on August 17, 2026
P Murphy
Excellent experience with my son buying his first new vehicle. Mehdi was great to deal with and was honest and transparent throughout. Did not try to upsell or charge additional fees. Highly recommend.
Reviewed on August 17, 2026
Marie-Claude Ranger
Reviewed on August 17, 2026
Richard Pancel
Jawad was very helpful, professional and informative and I would highly recommend him.
Reviewed on August 17, 2026
Mars Baker
Amazing professional service at Bank street Mazda! Mohammed Sarwar was very polite and answered all our questions. I highly recommended him !!
Reviewed on August 17, 2026
Catie Du
Mohammed Sarwar was super helpfull and so nice to deal with! Great service very efficient & fast. I recommend!
Reviewed on August 17, 2026
A Brown
Mehdi was very helpful and well informed! Good experience.
Reviewed on August 15, 2026
Mat Bienczyk
Working with Sai was an easy and flawless process. Purchased a barely used Mazda 3 sport within the span of a week, while driving in from out of town. Really happy with the purchase and ease of communication. Closed the deal in one day, and then was able pick up day on delivery date of Saturday! Thank you!
Reviewed on August 15, 2026
Food
Amazing they give you the best deals and advise you on what you need!!!! Highly recommend Jawad as your guy he’s excellent and knows what he’s doing!
Reviewed on August 15, 2026
Mandeep Singh
Sarwar was really helpful and professional. Answered all the questions. Keep it up all the best
Reviewed on August 15, 2026
Abdou Robleh
I had an excellent experience with Ismael, my sales consultant, and Kirk, the manager, at the Mazda dealership. Ismael was professional, knowledgeable, patient, and very helpful throughout the entire process. He took the time to answer all my questions and made sure everything was clear and transparent. Kirk was also very professional, approachable, and helpful in making the overall experience smooth and pleasant. I truly appreciate their excellent customer service and would highly recommend Ismael and Kirk to anyone looking for a great car-buying experience. Thank you both!
Reviewed on August 14, 2026
Amin-Wilson
Reviewed on August 14, 2026
Rj Schwinn
Wael was very friendly and helpful when I had questions , when I arrive in the dealership he was very pleasant and knowledgeable and helped me get a very good car deal when the deal was done I didnt even had to ask him to do anything he did all the work on my car I will be returning to buy another vehicle I'm the near future and Wael will be my man for that 😀 😊
Reviewed on August 14, 2026
Charles Wildman
Reviewed on August 13, 2026
Verna Contapay
Jawad and Hussein were amazing to work with. They took the time to understand what I needed, answered every question, and made me feel completely comfortable throughout the process. Their kindness, patience, and genuine care for their customers truly stand out. I’m so grateful for their help and thrilled with my new car. If you want a team that goes above and beyond, Jawad and Hussein are the perfect choice.
Reviewed on August 13, 2026
Willian Falquetti
Michel helped me getting rid of my lease with an exceptional service. Good communication, used safety measures to validate legitimacy on both ends and took care of all paperwork and bureaucracy needed for the transaction. Would definitely recommend his services.
Reviewed on August 12, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on August 13, 2026
nkond exaucer
Good deal with jawal good experience
Reviewed on August 12, 2026
Thank you for the positive review.
Bank Street Mazda responded on August 13, 2026
Eric Plamondon
Mr Khan was a great sale associate. He took his time with me and showed me my options. A very relaxed car shopping experience.
Reviewed on August 12, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on August 12, 2026
Kenza Abi
I had a really great experience dealing with Michel Nachel at the Ottawa dealership. He purchased my Mazda and gave me a very fair price. From the beginning, Michel was always patient, attentive, and really listened to my needs and requests. He was also very kind and easy to deal with, which made the whole process so much easier. I truly appreciated his professionalism and how he always took the time to help. I would definitely recommend Michel to anyone looking for someone trustworthy and great to deal with. Thank you, Michel, for everything! 😊 Kenza Abi
Reviewed on August 11, 2026
Hi Kenza, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on August 12, 2026
Abdelhadi Shalak
I had a great experience dealing with Michel Nachef. He was very professional, honest, and straightforward throughout the entire process. I really appreciated that he didn’t try to lowball me or pressure me into anything. He gave me a fair deal, communicated clearly, and made the whole experience easy and stress-free. It’s not often you come across a car salesman who genuinely treats you fairly and puts honesty first. I would definitely recommend Michel to anyone looking to buy or sell a vehicle. Great guy and great service!
Reviewed on August 11, 2026
Thank you, Abdelhadi! We’re so glad to hear Michel made your car-buying experience honest and straightforward. Enjoy your new vehicle, and we look forward to seeing you again at Bank Street Mazda.
Bank Street Mazda responded on August 12, 2026