Jawad Hamiche was excellent. There wasn’t a detail he didn’t think to take care of. Every aspect of this experience was smooth and easy.

Great service by Michel and Hussein. Just bought my first car as a new grad! Thanks Mazda.

Mehdi is an energetic salesperson ready to make a deal. We recieved the best trade in value and made a deal for the popular CX-5.

I would like to give a well-deserved shout-out to Jawad at Bank Street Mazda for his outstanding professionalism and exceptional customer service. From my very first contact by phone, through our email communications, and throughout my in-person interactions with him, Jawad went above and beyond anything I have experienced in 34 years of car ownership. He assisted my aunt with her Mazda CX-5 and was incredibly kind, patient, and courteous throughout the entire process. He treated her with the same care and respect he would have shown a member of his own family, and that truly stood out to us. Thank you, Jawad, for making the entire experience so pleasant and stress-free. Your professionalism, genuine kindness, and commitment to your customers are truly appreciated. My daughter will be purchasing her first new vehicle within the next six months, and there is no question that she will be seeing Jawad! Thank you again for the outstanding service.

I loved Bank Street Mazda. I worked with Ismael and Paul and the service was extraordinary. If you aren't buying a car here you just aren't getting the proper level of service.

They are amazing, we have been loyal customers for years and Mahdi Was Very helpful and if he didn’t know the answer he would get the answer. I like that they don’t just tell you what you want to hear.

I had the pleasure of dealing with Jawad Hemieh on the purchase of a lightly used CX 50. He confidently addressed any concerns I had and dealt with them promptly...did all that he could to ensure that I was completely satisfied with the transaction. If you're looking for a new or used Mazda, Jawad will treat you right.

Michel reached out to me on Facebook about purchasing my car, and the entire experience was excellent. He was incredibly helpful, professional. I highly recommend working with him for anyone looking to buy or sell a vehicle. 100% recommended!

I had a great experience at Mazda Bank Street. My Service Advisor Kasey was professional, friendly, and very knowledgeable. He took the time to explain everything clearly, kept me updated throughout the service, and made the entire process smooth and stress-free. I really appreciated his honesty and excellent customer service. Thank you for going above and beyond I highly recommend him and the team at Mazda Bank Street Ottawa!

I dealt primarily with Wael Harb - great experience! His manager Patrick was also very supportive, flexible and great to work with overall. They made the process very easy, explained everything, didn't put pressure on me in any way. I'd highly recommend you ask for these two when you walk into the place, you'll be in good hands. While they're great, the finance managers aren't so much, so try not to mind them I guess.

This is my second time purchasing a vehicle from Bank Street Mazda. Mehdi was excellent to deal with and did his best to get me the deal I requested. Very impressed with the service all around and would recommend this dealership.

I’m going to meet Sai on Friday for my vehicle appraisal, and I’m already impressed with his professionalism and dedication. I asked him to call me at 8:00 AM, even it was much before his work time, he made effort to call and communicate. His punctuality, communication, and willingness to go the extra mile show how much he values his customers. I appreciate his effort and look forward to working with him during the appraisal process. Highly recommended!

I had a very good experience working with Michel at Mazda. He was professional, honest, and very helpful throughout the entire process of selling my car. Michel made everything simple, smooth, and stress-free, and he took the time to answer all my questions. His excellent customer service and friendly attitude made the experience enjoyable. I highly recommend Michel to anyone looking to buy or sell a vehicle at Mazda. Thank you, Michel, for your outstanding support!

I had a great experience at Bank Street Mazda. Ismail Hassan helped me with the appraisal for my car, and he was professional, friendly, and very transparent throughout the process. He explained everything clearly, answered all my questions, and made sure I got a fair evaluation. No pressure, no rushing — just honest service. I highly recommend asking for Ismail if you’re visiting Bank Street Mazda!

I connected with Sai on Facebook about trading in my vehicle. He was very friendly, answered all my questions, and explained the appraisal process clearly. After speaking with him, I feel confident about visiting Sai at Bank Street Mazda to have my vehicle appraised and explore my trade-in options. Looking forward to meeting him!

I’ve never come across someone as genuinely honest as Sai at Mazda and we haven’t even met in person, just connected through Facebook after he saw my post. When I mentioned I was looking to trade in my used vehicle for a new BMW, he was completely upfront about it instead of pushing me to stay with Mazda. That kind of honesty, even over a simple online conversation, is rare in this business. I work in the industry myself, and I really respect how transparent he was. Highly recommend reaching out to Sai. Five stars for Sai

I liked services and all details explained, thanks Ismail for the service.

Michel was thorough and efficient I highly recommend working with him

I had an excellent experience thanks to Sai. He was very knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. He made the entire process smooth, transparent, and stress-free from start to finish. I really appreciated his professionalism and honesty, and he worked hard to make sure I found the right vehicle for my needs. If you're looking to buy a car at Mazda, I highly recommend asking for Sai. He made what can often be a stressful experience enjoyable and straightforward. Thank you for the outstanding service!