Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,315 reviews
Keltey Reed
Peter was incredible. He helped us find the perfect car. Very friendly and experienced about the cars
Reviewed on November 28, 2025
Jack Walsh
I bought a new car from Georges - it was a pleasure dealing with him and he was able to give me a great deal
Reviewed on November 28, 2025
Shilpa Rastogi
A big thank you to Akshay and Sansar for their courtesy and help today. The experience was truly phenomenal, and I highly recommend this place.
Reviewed on November 25, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on November 26, 2025
Jean-Daniel Roy
Very nice transaction, easy , fast and quick . Thanks to all the team
Reviewed on November 21, 2025
We are happy to know that you have a 5 star experience with us.
Bank Street Mazda responded on November 24, 2025
Carl
This dealership has incredibly friendly and knowledgeable staff. I ultimately ended up not getting my car from this dealership but at no fault of the staff. Waleed and the manager Kirk showed to me they really wanted to fight for my business. The only reason I ended up not buying a car from here is I found a different car somewhere else that just outweighed the car from the Mazda dealership, however at no point did the team make me feel pressured or forced to do business instead they kept asking me “what can we do on this mazda to have you at least consider us as an option” as I was pretty much set on the other car. Truly if it wasn’t for the car itself I ended up choosing the team here had me sold and I will be recommending this shop to everyone I know that’s looking for a car
Reviewed on November 21, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on November 24, 2025
Tt Terrene
Just wanted to give George a big shout out for helping me purchase a 2023 CX9 !! My sales experience was no stress, no pressure just a good Honest sale which made us very thankful we worked with George and Finance Manager Tohme at Bank Street Mazda !! We will be back !! Thanks a lot gentleman!! Sopheap and Mark
Reviewed on November 21, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on November 21, 2025
Gab Bee
Thanks to Georges we found our family vehicle from the used lot. Georges and Bank Street Mazda went above and beyond and were extremely professional, kind, and knowledgable. Georges did everything in his power to bring comfort and ease to purchasing a new vehicle. The team behind Georges was extremely supportive and helpful as well - extra thank you to Business Manager Patrick, and Finance Manager Zane. CALL GEORGES AND THE MAZDA BANK TEAM IF YOU ARE LOOKING FOR A NEW VEHICLE. You will not be disappointed.
Reviewed on November 20, 2025
Congratulations on your new vehicle, Gab and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on November 21, 2025
C Shea
Thank you Wael Harb for a pleasant and successful car purchase. Test drove 2 different Mazda’s with Wael and he explained the features of both vehicles which helped with decision. Every time I attended the dealership he was attentive and personable and was available for any questions or assistance I might need. Overall pleased with my car buying experience. Thanks
Reviewed on November 15, 2025
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Mazda responded on November 17, 2025
Nael Abouelenein
I recently bought a CX-5 and I had a great experience dealing with Mohamed Benchekroun- Krimi. He was able to get me what I asked for without the pain of negotiating back and forth. Highly recommend!
Reviewed on November 13, 2025
Congratulations on your new vehicle, Nael and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on November 14, 2025
Agata and Warren
I recently purchased a Mazda CX-30 from Bank Street Mazda, and I couldn’t be happier with the entire experience! From start to finish, everything was completely stress-free and transparent, no pressure, no gimmicks, just honest and friendly service. A special shoutout to Jawad, who went above and beyond to make the process smooth and enjoyable. He was incredibly knowledgeable, patient, and genuinely cared about helping me find the right vehicle rather than just making a sale. His professionalism and kindness really stood out and made the experience feel personal and trustworthy. If you’re looking for a dealership that values integrity, clarity, and great customer service, I highly recommend visiting Bank Street Mazda, and definitely ask for Jawad! He made what could’ve been a stressful process into something easy and even fun.
Reviewed on November 09, 2025
Congratulations on your new vehicle, Agata and Warren! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on November 10, 2025
Carole Papineau
(Translated by Google) Excellent service from Georges Neaimeh, I highly recommend him! (Original) Un super service de la part de Georges Neaimeh, je vous le recommande fortement !
Reviewed on November 08, 2025
Thank you, Carole. We appreciate the 5 STAR review!
Bank Street Mazda responded on November 10, 2025
Indiana Mccaffrey
(Translated by Google) Excellent service! Car sold quickly with Georges Bank Street Mazda, transport back to Montreal paid for, A1 service! If you have a car you want to buy, go see them, excellent service! (Original) Super service ! Voiture vendu rapidement avec Georges bank street Mazda le transport pour le retours à Montréal payer service A1 si vous avez une voiture que vous voulez acheter aller le voir super service!
Reviewed on November 07, 2025
We are happy to know that you have a 5 star experience with us. We hope to see you again.
Bank Street Mazda responded on November 10, 2025
Rachid HACHEM
I dealt with Bank Street Mazda yesterday ( 2025/11/06) when selling my car, and the service was excellent. Wael Harb was very professional and helpful. I live in Montreal, and I went to their location in Ottawa with no difficulties at all. Thank you for the great service!
Reviewed on November 07, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on November 07, 2025
Geoff Best
A big thank-you to the Bank Street Mazda team for making my third purchase with them such a great experience! Peter made my trade-in for a new Mazda CX-5 Suna easy and straightforward — he took the time to walk me through the car’s features and offered a very fair trade-in value. Sully in finance was fantastic, recognizing my loyalty and securing excellent financing. I even got lucky and won a free winter tire package on the spin wheel! 🎉 Patrick, the Manager, was also very kind and appreciative of my continued business. Exceptional service, friendly staff, and a beautiful new ride — I couldn’t be happier! 🚗💨
Reviewed on November 05, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on November 06, 2025
Marie Abegail Cornetes
We had such a great experience selling our car to Georges! The whole process was smooth and completely hassle-free from start to finish. He was professional, friendly, and transparent throughout, and negotiated a very fair price for our vehicle. We truly appreciated how easy he made everything; all the paperwork and details were handled efficiently, and we felt confident every step of the way. Highly recommend Georges if you’re looking for a trustworthy and seamless car-selling experience! PS. I'll try to send you a list of girlfriends before Christmas eve lol! haha
Reviewed on November 05, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on November 06, 2025
Manzi Romain
Had booked an appointment to check out a used cx-50 but ended up waiting for over an hour before talking to a sales rep. I did get offered coffee but still the waiting sucked and I had to inquire about when I’d get served a couple times, reception wasn’t proactive in keeping me updated. apparently the rep I was initially booked with was with another customer and that was taking longer than expected which I can understand. But eventually we got tired of waiting and just requested to get connected with another rep and we got Peter Lahaie. Now Peter was a great guy and really went above and beyond in helping us out with the test drive, any questions we had, etc. Didn’t end up doing business there as they didn’t have the particular spec we wanted but Peter was really helpful with getting us all the info we needed and potential alternatives, etc. Peter himself gets a five star, would highly recommend working with him! However the long wait time and subpar reception put the overall experience at a3/5
Reviewed on November 04, 2025
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Bank Street Mazda responded on November 05, 2025
rukhsana fareed
Had a great experience, Georges helped us out, and made it a smooth and easy process:)
Reviewed on November 02, 2025
Thank you, Rukhsana. We appreciate the 5 STAR review!
Bank Street Mazda responded on November 03, 2025
cody price
Dealt with George from the sales department. What a great guy! Super friendly, honest, not pushy whatsoever, and a genuine sales person which is rare these days. I recommend George to anyone buying at this dealership
Reviewed on November 01, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on November 03, 2025
Tanya Hache
(Translated by Google) I was very impressed with Georges Neaimeh's service, and he bought my car. He even paid for the Uber ride home and delivered the check directly to my house, which is almost an hour's drive away. I highly recommend his services without hesitation. Excellent service. (Original) J'ai été très impressionné par le service de Georges Neaimeh et il a acheté ma voiture. Il a même payer le uber pour le retour à la maison et est venu m'apporter le chèque à la maison directement qui est a prêt de 1h de route. Je recommande ses sevices volentier sans hésitation. Très bon service.
Reviewed on November 01, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on November 03, 2025
Daniel Boudreault
(Translated by Google) I was impressed by George's sales service, really very good service. (Original) J’ai été impressionné par le service de vente de George, vraiment un très bon service.
Reviewed on November 01, 2025
Thank you, Daniel. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on November 03, 2025