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Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,729 reviews
Lisa Nicholson
Hi!! I had an exceptional experience at Bank Street Mazda!!! Mehdi was so knowledgeable, kind and easygoing. I would highly recommend Bank Street Mazda and Mehdi!!
Reviewed on October 05, 2026
omar bouhaira
An amazing experience with Wael good guy very professional.thanks
Reviewed on October 05, 2026
Alexandra Marion
I dealt with Ismail, excellent experience from start to finish! The team was friendly, professional, and very helpful throughout the entire process. Ismail made everything easy and straightforward, with no pressure or hassle. I’m very happy with my vehicle and the service I received. I would definitely recommend this dealership to anyone looking for a great car-buying experience!
Reviewed on October 03, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on October 05, 2026
ali dkhilalli
(Translated by Google) I had a good experience with Mr. Jougal Mistry regarding my new Mazda CX-70 PHEV. Thank you very much, Jougal, for your assistance. (Original) J'ai une bonne expérience avec M. JOUGAL MISTRY. pour ma nouvelle auto mazda CX-70 PHEV. Merci beaucoup JOUGAL pour votre collaboration.
Reviewed on October 03, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on October 05, 2026
Atef Sahli
Jugàl has been very helpful through out the buying process right from the vehicle selection to delivering the vehicle. I will highly recommend him to anyone buying their new Mazda.
Reviewed on October 03, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on October 05, 2026
Ahmad Lutfi
It is thanks to Michel Nachef that I am giving a 5-star review. He is extremely polite, pleasant, professional, honest, customer-focused, transparent, and very cooperative. As with any car deal, there were a few kinks, but he skilfully managed to iron them out. It was a real pleasure doing business with him and I would very highly recommend his services. A shout out to Eryn, whose professionalism and efficiency are top notch, and who - despite being super busy - made sure things were moving forward.
Reviewed on October 02, 2026
Hi Ahmad, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on October 02, 2026
Mariam M
Mohammed K is great! I really appreciated his service and help! Thank you!
Reviewed on October 01, 2026
Thank you, Mariam. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on October 02, 2026
Ali Osman
MK - super friendly and very easy to talk to. Very welcoming. Got me what I wanted within a few days.
Reviewed on October 01, 2026
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Mazda responded on October 02, 2026
Yash tanti
Big thank you to Jawad for helping me sell my car! He made the whole transaction incredibly fast and stress-free. Everything was explained clearly and gave me top dollar for my vehicle. I highly recommend dealing with him if you're looking to sell or buy a vehicle.
Reviewed on October 01, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on October 01, 2026
larysa hackett
Jawad was exceptional. Would highly recommend for anyone looking for great experience purchasing a vehicle
Reviewed on September 30, 2026
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Mazda responded on September 30, 2026
Justin Champagne-Lagarde
If you're in the market for a Mazda and it brings you to this dealership, do yourself a favour and ask for Wael. He values you're time and opinion!
Reviewed on September 30, 2026
Thank you for your 5-star review, Justin! We’re pleased to hear you found our service was great. Looking forward to serving you again!
Bank Street Mazda responded on September 30, 2026
Chaba HH
Very pleasant, patient. Highly recommended
Reviewed on September 28, 2026
We are so grateful for your review. We hope to see you again soon.
Bank Street Mazda responded on September 29, 2026
Anaïs Pontvianne
(Translated by Google) Excellent service, plus it's in French via Ismail, which is perfect when you've just arrived in Canada. (Original) Très bon service, en plus en français par Ismail c’est parfait quand vous venez d’arriver au Canada.
Reviewed on September 28, 2026
Thank you, Anaïs. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on September 29, 2026
nour fahmi
I had an amazing experience with Ismail and Jawad
Reviewed on September 28, 2026
We are happy to know that you have a 5 star experience with us.
Bank Street Mazda responded on September 29, 2026
Salomon Schroeter
Reviewed on September 28, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on September 29, 2026
Nathalie Kovacs
Mehdi was great to deal with at Bank St Mazda. He was very patient with all our questions and took time to show us the new features on our purchase. I love my new car!
Reviewed on September 26, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on September 28, 2026
Shehani Dasanaike
Ken was an absolutely amazing Rep from the beginning of my conversation with him to the end. He ensured transparency was a priority and ensured that I was getting the best deal for my long term investment. I really appreciate the lengths he went to gather all the information I needed to confirm the car I wanted. I definitely recommend talking with Ken for logistics before purchasing a car at this location!
Reviewed on September 26, 2026
Hi Shehani, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on September 28, 2026
Paul Ghafari
Ken and Patrick were transparent, professional, and so much more. I hit up 5 different dealerships/companies in Ottawa, this was by far the best experience.
Reviewed on September 26, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on September 28, 2026
xu leng
I had a complicated issue related to my vehicle that actually happened long before Mehdi became involved. Even though the situation was not his fault or responsibility, he went above and beyond to help me. He took the time to understand what happened, contacted the appropriate people, communicated with his manager, kept me updated throughout the process, and genuinely tried to find a fair solution for me. What impressed me the most was that he never tried to push the problem onto someone else. He stayed involved, was patient with all of my questions, and treated me with respect throughout the entire process. Thanks to Mehdi and his manager, we were ultimately able to reach a solution that I was happy with. I really appreciate Mehdi’s professionalism, patience, and willingness to help. If you’re visiting Bank Street Mazda, I would definitely recommend asking for Mehdi.
Reviewed on September 26, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on September 28, 2026
VENKATA NAGA DINESH KUMAR KATURU
Jugal is an excellent person at Mazda Bank Street. Assisted me with my purchase
Reviewed on September 25, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on September 28, 2026