Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
1,944 reviews
Farzam Latifi Kasani
I recently bought a Mazda CX-30, and Ayache was incredibly friendly and helpful throughout the process. He made the experience smooth and enjoyable. Highly recommend!
Reviewed on July 26, 2024
Jesse Pynn
I recently had the pleasure of working with Zein (finance manager) and Ayache (sales representative) during the purchase of my new car, and I couldn't be more impressed with their professionalism and expertise. From start to finish, they made the buying process smooth and enjoyable. They took the time to understand my financial needs and preferences. Their attention to detail and clear communication made each step of the process easy to follow, eliminating any stress or confusion I might have had. Thanks to both Zein and Ayache, I drove away with confidence in my purchase, knowing I had made the right choice financially. I highly recommend them both to anyone looking to buy a car—the commitment to customer satisfaction and financial expertise was amazing. Thanks guys
Reviewed on July 25, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on July 25, 2024
Olamide Morakinyo
Amazing Mazda rep JAWAD transaction went smoothly i highly recommend
Reviewed on July 23, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on July 24, 2024
marie caroline
Ayache and Sully were both excellent people. The process was quick and painless and I walked away with a beautiful automobile!
Reviewed on July 23, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Mazda responded on July 24, 2024
Hilary Brook
I recently purchased a used Nissan from here, as you do from a Mazda dealership. I was fortunate enough to have Xavier as my agent, as he made the entire process super easy. It is hard to put into words, but he just comes across as a genuinely good person. He showed kindness in many small ways that, (like helping me put my Mike Wazowski ball on the new car and being patient and accommodating with my young daughter), made me feel comfortable. I never felt pushed into making any decisions and he never tried to upsell me to a brand new car that I couldn't afford. I will definitely go back to him next time I'm in the market for a car.
Reviewed on July 19, 2024
Congratulations on your new vehicle, Hilary! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on July 22, 2024
Michael D
Charles made time to take care of us even when we popped in during a busy time without an appointment. He was fast with email correspondence and did a great job of setting us up with our new car! very happy with our experience
Reviewed on July 13, 2024
Thank you, Michael. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on July 15, 2024
Jack Caldbick
Adam at Bank St Mazda was incredibly helpful, kind, and supportive in our search for a new car. We really appreciated his hard and swift work. Absolutely recommend his services, knowledge, and good demeanour.
Reviewed on July 09, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Mazda responded on July 10, 2024
Liz L.
We picked up a gently used CX-50 turbo from Bank Street Mazda in May 2024 and couldn't be happier! Xavier was a gem. He put us at ease, answered our questions, and helped us navigate the car-buying process. Sully was great to work with on the financing side. He worked with us on the numbers and helped us find the best option for us. It was a great experience from start to finish and we love our CX-50!
Reviewed on June 16, 2024
Congratulations on your new vehicle, Liz and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on June 19, 2024
Elaine Winnett
Reviewed on June 06, 2024
We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.
Bank Street Mazda responded on June 07, 2024
Aishah Auleear
Adam is not just a salesperson; he's an asset to the dealership. His professionalism, expertise, and dedication made my car-buying experience truly memorable. I'm grateful for his assistance and would confidently recommend him to friends and family. Thanks to Adam, I'm now the proud owner of a Mazda 3 Sport!
Reviewed on June 04, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on June 05, 2024
Audrey Appiah
Mo was very nice and answered all my questions. I am very happy with my purchase.
Reviewed on May 18, 2024
We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.
Bank Street Mazda responded on May 22, 2024
Robin Mun
Bank street Mazda has the most amazing staff! You start and end at the reception desk with a very nice young lady but in between there are staff members offering you coffee, tea, water, all checking to make sure everything is okay. I had the pleasure of meeting a wonderful young man named Xavier who took the time to go through everything with me about the car I was interested in and making sure I knew how all the options worked then after going through the car and paperwork I was then introduced to another young man named Sully who takes care of the finance side and he does his best to get you the lowest payment possible, then a few days later I went to sign the final papers with Sully and was told that Xavier was coming in on his day off so he could be the one to put the plates on the car and give my the keys and that is something I won’t soon forget. Thank you Bank Street Mazda ❤️
Reviewed on May 09, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on May 10, 2024
Tristan Garneau
This was my very first time going around and shopping for a car. I came in to see what your dealership had to offer on your anniversary sale day I believe and I was greeted with open arms, you all made me feel included. Xavier was a great help in finding my first car and still helps me answer questions I have or helps me book appointments. Thank you so much for a great first car experience, and thank you again Xavier for your time and effort put aside for me and my family, cheers !
Reviewed on May 09, 2024
Hi Tristan, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on May 10, 2024
imed gharbi
(Translated by Google) I wanted to take a moment to share my experience and express my sincere gratitude for the help and professionalism of Bank Street Mazda advisors during the acquisition of my Mazda CX-50 car. Their expertise, patience and friendly approach made the whole process enjoyable and stress-free. I am really impressed with the in-depth knowledge of the car and how Peter answered all my questions, even the most detailed ones. his attention to detail and concern for my needs as a customer made all the difference and helped me complete the purchase since my first visit. I am very happy with my purchase and I am grateful to have had such a competent and welcoming advisor as him. I will definitely recommend Bank Street Mazda and their services to my friends and family. Thank you also for everything Mr. Saad did for me. I wish you the best and hope to see you again during my next visits to Mazda. (Original) Je voulais prendre un moment pour partager mon expérience et exprimer ma gratitude sincère pour l'aide et le professionnalisme des conseillers Bank Street Mazda lors de l'acquisition de ma voiture Mazda CX-50 . Leur expertise, leur patience et leur approche amicale ont rendu tout le processus agréable et sans stress. Je suis vraiment impressionné par la connaissance approfondie de la voiture et par la manière dont Peter a répondu à toutes mes questions, même les plus détaillées. son attention aux détails et son souci de mes besoins en tant que client ont fait toute la différence et m'a aider a conclure l'achat depuis ma première visite. Je suis très heureux de mon achat et je suis reconnaissant d'avoir eu un conseiller aussi compétent et accueillant que lui . Je recommanderai certainement Bank Street Mazda et ses services à mes amis et ma famille. Merci aussi pour tout ce que Monsieur Saad a fait pour moi. Je vous souhaite le meilleur et j'espère vous revoir lors de mes prochaines visites chez Mazda.
Reviewed on May 07, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on May 08, 2024
Yolla Zakkak
I and my husband recently bought a pre-owned Mazda 3 sport turbo and Adam was our Sales Rep. We were impressed with his gentleman manner and friendliness. He let us take our time test driving the car and inspecting it before making the offer. When we picked it up, Adam was all smiles and let us test drive the car again after it was safetied. He even noticed that one of the remotes needed a battery and changed it before we got there. It was a great experience buying a mazda, not to mention how fun the car is to drive. Thank you Adam for making our purchase a memorable and pleasant experience!
Reviewed on May 02, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on May 02, 2024
Mario Vaughan
Decided to bring in my current Mazda, looking for an upgrade. While making an appointment with the service team I signed to speak with a sales representative, left my contact info, and was contacted quickly by text, stating that a sales rep would be in contact soon. The next day I had the pleasure of being introduced to Ayache. He was very quick to set a date to come by and check out the massive collection of used cars on their lot. Not exclusively Mazda either. We met, I spent 2 hours with Ayache trying to get to a reasonable finance price for my budget, which he eventually successfully achieved. Unfortunately, after much discussion with my wife, we decided that we can hold of from the purchase a bit longer, as our current vehicle is in good working condition (at least 5 years) I gave Ayache the news this morning, and he was very pleasant and understanding (not before offering me an even lower price than discuss). As tempting as it was, the Mazda cx30 (pictured, not the exact one I was looking at, but you get the idea) will have to wait to sit in our driveway. Looking forward to dealing with Ayache again when the time comes. Hopefully soon. I really want that sweet ride.
Reviewed on April 19, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on April 22, 2024
Mohamed Rirache
Happy with the service received. Special thanks to Ayash
Reviewed on April 18, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Mazda responded on April 19, 2024
Leslie Storeshaw
I had a good experience with Bank Street Mazda. Ayache was awesome to work with - very responsive, professional, and gave me a lot of tips on what to look for when buying a new car. He made the process easy, and I really appreciated that he gave me all the time I needed to test the car and ask questions. I’m sure he was busy, but I really feel like he made the customer the top priority, and to me that’s what made him stand out. Thanks for all your help! I am loving the new car :)
Reviewed on April 17, 2024
Congratulations on your new vehicle, Leslie! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on April 18, 2024
Sebastien Bergeron
I’ve had my 2021 Mazda 3 sport gt for a month and a half and I love it! Imad helped me find the car that fit my budget and met my expectations. He was very kind and easy to talk too. Sully helped me with everything that came to the financial aspect of the car, he was very clear and well spoken with the process which helped immensely. Great environment and I would suggest this dealership to anyone who’s looking for a new car!
Reviewed on April 16, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on April 17, 2024
Ehsan Mobini
I had a positive experience with Bank Street Mazda. The staff, particularly Mr. Ayache, was exceptionally friendly, patient, and knowledgeable. He took the time to thoroughly explain every detail of the car (Mazda CX30) to me.
Reviewed on April 05, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on April 10, 2024