It is thanks to Michel Nachef that I am giving a 5-star review. He is extremely polite, pleasant, professional, honest, customer-focused, transparent, and very cooperative. As with any car deal, there were a few kinks, but he skilfully managed to iron them out. It was a real pleasure doing business with him and I would very highly recommend his services. A shout out to Eryn, whose professionalism and efficiency are top notch, and who - despite being super busy - made sure things were moving forward.

Mohammed K is great! I really appreciated his service and help! Thank you!

MK - super friendly and very easy to talk to. Very welcoming. Got me what I wanted within a few days.

Big thank you to Jawad for helping me sell my car! He made the whole transaction incredibly fast and stress-free. Everything was explained clearly and gave me top dollar for my vehicle. I highly recommend dealing with him if you're looking to sell or buy a vehicle.

Jawad was exceptional. Would highly recommend for anyone looking for great experience purchasing a vehicle

If you're in the market for a Mazda and it brings you to this dealership, do yourself a favour and ask for Wael. He values you're time and opinion!

Very pleasant, patient. Highly recommended

(Translated by Google) Excellent service, plus it's in French via Ismail, which is perfect when you've just arrived in Canada. (Original) Très bon service, en plus en français par Ismail c’est parfait quand vous venez d’arriver au Canada.

I had an amazing experience with Ismail and Jawad

Mehdi was great to deal with at Bank St Mazda. He was very patient with all our questions and took time to show us the new features on our purchase. I love my new car!

Ken was an absolutely amazing Rep from the beginning of my conversation with him to the end. He ensured transparency was a priority and ensured that I was getting the best deal for my long term investment. I really appreciate the lengths he went to gather all the information I needed to confirm the car I wanted. I definitely recommend talking with Ken for logistics before purchasing a car at this location!

Ken and Patrick were transparent, professional, and so much more. I hit up 5 different dealerships/companies in Ottawa, this was by far the best experience.

I had a complicated issue related to my vehicle that actually happened long before Mehdi became involved. Even though the situation was not his fault or responsibility, he went above and beyond to help me. He took the time to understand what happened, contacted the appropriate people, communicated with his manager, kept me updated throughout the process, and genuinely tried to find a fair solution for me. What impressed me the most was that he never tried to push the problem onto someone else. He stayed involved, was patient with all of my questions, and treated me with respect throughout the entire process. Thanks to Mehdi and his manager, we were ultimately able to reach a solution that I was happy with. I really appreciate Mehdi’s professionalism, patience, and willingness to help. If you’re visiting Bank Street Mazda, I would definitely recommend asking for Mehdi.

Jugal is an excellent person at Mazda Bank Street. Assisted me with my purchase

Jugal and the whole team at Bank St. were most helpful and always friendly. Like a family. Thanks Kirk. I will definitely recommend.

Great service and nice and respectful team.

Michel was awesome, I could not of asked for a better experience. His professionalism and knowledge of new and used cars was impressive. If you need a vehicle please reach out to Michel you will not be disappointed. Also a shout out to the Patrick in the finance department very professional. #homeofthelifetimeOilChanges🚗

Jawad Hamich was an amazing person to work with. His knowledge, patience, enthusiasm and energy was great !! Highly recommend visiting Mazda and having him as your sales person.