613-688-4349
Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,713 reviews
Nathalie Kovacs
Mehdi was great to deal with at Bank St Mazda. He was very patient with all our questions and took time to show us the new features on our purchase. I love my new car!
Reviewed on September 26, 2026
Shehani Dasanaike
Ken was an absolutely amazing Rep from the beginning of my conversation with him to the end. He ensured transparency was a priority and ensured that I was getting the best deal for my long term investment. I really appreciate the lengths he went to gather all the information I needed to confirm the car I wanted. I definitely recommend talking with Ken for logistics before purchasing a car at this location!
Reviewed on September 26, 2026
Paul Ghafari
Ken and Patrick were transparent, professional, and so much more. I hit up 5 different dealerships/companies in Ottawa, this was by far the best experience.
Reviewed on September 26, 2026
xu leng
I had a complicated issue related to my vehicle that actually happened long before Mehdi became involved. Even though the situation was not his fault or responsibility, he went above and beyond to help me. He took the time to understand what happened, contacted the appropriate people, communicated with his manager, kept me updated throughout the process, and genuinely tried to find a fair solution for me. What impressed me the most was that he never tried to push the problem onto someone else. He stayed involved, was patient with all of my questions, and treated me with respect throughout the entire process. Thanks to Mehdi and his manager, we were ultimately able to reach a solution that I was happy with. I really appreciate Mehdi’s professionalism, patience, and willingness to help. If you’re visiting Bank Street Mazda, I would definitely recommend asking for Mehdi.
Reviewed on September 26, 2026
VENKATA NAGA DINESH KUMAR KATURU
Jugal is an excellent person at Mazda Bank Street. Assisted me with my purchase
Reviewed on September 25, 2026
Peter Neville
Jugal and the whole team at Bank St. were most helpful and always friendly. Like a family. Thanks Kirk. I will definitely recommend.
Reviewed on September 25, 2026
Rick Perkins
Reviewed on September 25, 2026
Mohamed Abouelwafa
Great service and nice and respectful team.
Reviewed on September 25, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on September 25, 2026
Ginger Vizzari
Michel was awesome, I could not of asked for a better experience. His professionalism and knowledge of new and used cars was impressive. If you need a vehicle please reach out to Michel you will not be disappointed. Also a shout out to the Patrick in the finance department very professional. #homeofthelifetimeOilChanges🚗
Reviewed on September 24, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on September 25, 2026
Joelle Menard
Jawad Hamich was an amazing person to work with. His knowledge, patience, enthusiasm and energy was great !! Highly recommend visiting Mazda and having him as your sales person.
Reviewed on September 23, 2026
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Mazda responded on September 24, 2026
Dale Dixon
Very friendly, knowledgeable all around great experience. Thank you
Reviewed on September 22, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on September 23, 2026
Jeanlouis Veilleux
Reviewed on September 22, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on September 22, 2026
Amin Bolis
Had a nice experience at Mazda Bank street which we were able to get a good deal with great support of Sai Naveen, he’s such amazing salesman❤️
Reviewed on September 21, 2026
Hi Amin, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on September 22, 2026
Miriam Feza Grace Ramazani
Sai is amazing , so kind and supportive
Reviewed on September 21, 2026
We are so grateful for your review. We hope to see you again soon.
Bank Street Mazda responded on September 25, 2026
CanaShii
M.K was very helpful and showed us everything we need to know about the CX-5 2026 and answered all of our questions.
Reviewed on September 19, 2026
Hi CanaShii, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on September 21, 2026
Endeson Ricardo Moura
I had a very positive experience at Bank Street Mazda. Sai Naveen was excellent throughout the process — very attentive, patient, professional, and easy to deal with. He took the time to explain the vehicle, answer my questions, and made the whole experience feel comfortable and straightforward. I also appreciated the support from his manager during the negotiation process. A special thank you to Sai for the way he handled everything from the beginning. Great customer service and a very good experience overall so far.
Reviewed on September 19, 2026
Thank you, Endeson! We’re thrilled to hear you had such a positive experience. Our team always strives to be friendly, professional and easy to deal with. We appreciate your kind words. We hope to see you again soon.
Bank Street Mazda responded on September 21, 2026
sebastien oliver
I don’t think so because it’s not good
Reviewed on September 19, 2026
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Bank Street Mazda responded on September 21, 2026
Mohamad Ali Mahfouz
Mohamad was an Awesome sales guy and really appreciate his dedication and work ethics
Reviewed on September 18, 2026
Thank you, Mohamad. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on September 21, 2026
Irene Weegar
Ken the Salesman was superb! Awesome personality! Both GM and Sales person made me feel appreciated and valued. Gave me a better price as well.. Thanks again guys! Irene
Reviewed on September 18, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on September 21, 2026
Chariya
⭐️⭐️⭐️⭐️⭐️ VIP Service Truly the Best Experience! My name is Chakriya, and I have to say, this was one of the best customer service experiences I’ve ever had! From the moment I arrived, I felt welcomed, respected, and genuinely taken care of. A special thank you to Jawad Hamieh truly an exceptional professional. He was respectful, helpful, and extremely knowledgeable. He took the time to explain everything clearly and made the entire process easy and stress-free. On the day of delivery, my car was ready and waiting right in front, ready to go. That level of attention to detail and service really made a difference! I also want to thank Michel, who made us feel very welcome and was always offering to help whenever we needed anything. His kindness and positive attitude made the experience even better. And a huge thank you to Mr. Hussein Tohme for being transparent, honest, and clear throughout the process. He worked hard to offer us a great deal and helped us get the best approval possible. I truly appreciated his professionalism and support. If you’re looking for a great car-buying experience, come see this team and ask for Jawad Hamieh specifically. You will be treated with respect, honesty, and professionalism from start to finish. Thank you, Jawad, Michel, and Mr. Hussein Tohme, for making this experience such a great one! 🙏🚗 Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Reviewed on September 18, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on September 21, 2026