Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,294 reviews
Karl Rouire
Trying to figure out which car to get, options were between a Mitsubishi, Mazda, Nissan or Chevrolet. After a week of shopping around and getting the best deal I could, the one dealership stand gave me the best price, best service and the best experience was Bank Street Mazda. I highly recommend going there for your next purchase, I dealt with the sales rep Peter (great service) manager Patrick (kind, funny) and financial manager Sully (professional). No regrets about coming here whatsoever. Peter went above and beyond, when we had to drive to get my trade-in vehicle with no license plate from my house and drove it back to the dealership. Amazing!!! No one has ever done this for me before. Now you know where to go for your next purchase.... Bank Street Mazda.
Reviewed on October 21, 2025
Tirath Singh
We recently bought the Mazda CX-5 from Bank Street Mazda and we had a very great experience. We were helped by Moe, the process was very smooth, and the staff at the dealership were very helpful and answered all of our questions.
Reviewed on October 19, 2025
Congratulations on your new vehicle, Tirath and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on October 20, 2025
Social Media
Helpful, very informative. Peter, Danyal, Patrick! They are the best
Reviewed on October 17, 2025
Thank you for the positive review.
Bank Street Mazda responded on October 20, 2025
J B
So far, not so good. Poor. Communication upon new car delivery (2025 CX 70),a few weeks ago. Multiple delays/rescheduling for first day pickup. By 500km, the interior door latch failed, requiring service. I called ahead to schedule a service appointment. I checked if I could drop the vehicle off the evening before, and confirmed with service the time of closure (service closes at 1800, weekdays). I arrived at 1715--no customers were present. I waited approx 10 minutes before I was served. While I was in conversation with the service desk associate, he picked up the ringing phone while I was mid sentence, describing the matter at hand. The service associate then proceeded to have a conversation with the call-in customer for several minutes, before ending the call and returning to me. What's up with customer service these days? We just left the neighboring Volkswagen (2021 VW Golf R) for similar reasons. I sure hope this trend doesn't worsen. So far, not so good.
Reviewed on October 16, 2025
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We apologize for the inconvenience and to rectify any problems you had, please connect with our customer service department [email protected] so that we can formally assist you.
Bank Street Mazda responded on October 17, 2025
Souryana Tinawi
I sold my car to George, and I recommend everyone to work with george he’s a great guy, no pressure, easy process, and gave me better deals than any other dealerships. Highly recommend this place and George
Reviewed on October 13, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on October 14, 2025
Yasin ibrahim
Waleed was great to work with! He was professional, fair, and made the selling process quick and easy. Highly recommend dealing with him if you’re looking to sell your car!
Reviewed on October 11, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on October 14, 2025
Emily O'Kane
Peter and Tohme were a great help in helping me purchase my new vehicle. Highly recommend you speak to them when visiting!
Reviewed on October 10, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on October 14, 2025
Olivier Hakizimana
Georges Sold me a 2022 Toyota Corolla highly recommend this guy if you come to bank street Mazda best of luck Georges in your career
Reviewed on October 10, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on October 14, 2025
Hazim Hazim
Waleed had reached out to me on Facebook about a car I was selling. Although we couldn’t come to an agreement, I wanted to take a moment to share how genuinely impressed I was with the interaction. This was, without question, one of the most respectful, transparent, and professional conversations I’ve ever had with a dealership. Waleed was upfront, patient, and never pushy — a rare quality in this industry. He took the time to communicate clearly, answer every question honestly, and treat me with genuine respect throughout the entire process. Even though we didn’t make a deal, I left the conversation feeling valued and respected, which says a lot about his character and the way this dealership does business. If you’re looking for someone who prioritizes integrity and customer respect over quick sales, I’d highly recommend reaching out to these people.
Reviewed on October 09, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on October 09, 2025
Wael H
Reviewed on October 08, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on October 08, 2025
Vansh Nanda
Just got a great deal in used car and got a solution with a little tricky trade-in case. Just traded my previous vehicle. Special Thanks to Waleed and Hussein for helping me out. God Bless.
Reviewed on October 08, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on October 08, 2025
Random Human
Hello, My name is Andrew. Recently I have been in the process of looking to purchase a Mazda CX-5. I went to many, many, many dealerships. The most positive experience I had was with a Mazda specialist and salesperson named Jawad Hamieh at Bank St. Mazda. I had been to 5 other dealerships, but it was Jawad who took the time to treat me with respect and answer all of my questions thoroughly. I learned many features of the vehicles that other dealerships had not known, or taken the time to answer. Although young, Jawad appears to be giving 150% to his job. He was honest, sincere, trustworthy, generous with his time, and knowledgeable about the in-stock vehicles. Too many other salespersons were just interested in "making the sale", but not interested in listening. If you are tired of getting the run-around at other dealerships or of how exhausting car buying can be, contact Jawad at Bank St. Mazda. You will not be disappointed. Perhaps you were thinking this is a pretty glowing review is this guy for real? Listen why don't you email me. I'm happy to call you on the phone. I had a really good experience that day and it doesn't happen all the time. I just want to see a hard-working individual get credit for working hard. Andrew Mitchell ☮️🙂
Reviewed on October 04, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on October 06, 2025
Ravi Sharma
A pleasant and stress free experience selling my CX90 to Bank Street Mazda. Waleed was amazing the way he professionally and diligently handled the negotiation and concluded the sale within a short time. He is a great asset to the dealership keeping the Dilwari flag flying high in Canada. Thank you also to the drivers who came to pick up the car.
Reviewed on October 03, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on October 03, 2025
Todd McBain
I visited Bank Street Mazda to gain more information on a car I was interested in purchasing. Their sales team was extremely helpful especially Peter. He helped me throughout the entire process and answered every question I had. He made the process smooth, quick and was extremely knowledgeable. I recommend him to anybody looking to buy a vehicle at Bank Street Mazda.
Reviewed on September 30, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on October 01, 2025
Zhe Gao
Great service from George, I will recommend this guy if you visit Mazda on bank street.
Reviewed on September 30, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on October 01, 2025
Mike Kellerman
Kasey was very helpful dealing with my issue with my Mazda. I purchased my car from another dealership, and he helped me navigate my extended warranty. When I purchase a new Mazda, it will be from this dealership.
Reviewed on September 29, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on September 30, 2025
Sam Crosby
Sold my car to Jawad Hamieh. Smooth transaction. No bs.
Reviewed on September 27, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on September 29, 2025
graced Dig
I had a great experience at Bank Street Mazda with Moe and the whole team there. I was buying my first car and they made the experience very easy and enjoyable. Now I can enjoy my brand new car!
Reviewed on September 26, 2025
Hi Graced, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on September 29, 2025
Alex D
Thanks Wael for the great service!
Reviewed on September 26, 2025
Thank you, Alex. We appreciate the 5 STAR review!
Bank Street Mazda responded on September 26, 2025
Kirsten Talgoy
Great experience buying a car with Garrett, answered every question and wasn’t pushy which has made me walk from other salespeople before.
Reviewed on September 19, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on September 20, 2025