Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,302 reviews
Carole Papineau
(Translated by Google) Excellent service from Georges Neaimeh, I highly recommend him! (Original) Un super service de la part de Georges Neaimeh, je vous le recommande fortement !
Reviewed on November 08, 2025
Indiana Mccaffrey
(Translated by Google) Excellent service! Car sold quickly with Georges Bank Street Mazda, transport back to Montreal paid for, A1 service! If you have a car you want to buy, go see them, excellent service! (Original) Super service ! Voiture vendu rapidement avec Georges bank street Mazda le transport pour le retours à Montréal payer service A1 si vous avez une voiture que vous voulez acheter aller le voir super service!
Reviewed on November 07, 2025
Rachid HACHEM
I dealt with Bank Street Mazda yesterday ( 2025/11/06) when selling my car, and the service was excellent. Wael Harb was very professional and helpful. I live in Montreal, and I went to their location in Ottawa with no difficulties at all. Thank you for the great service!
Reviewed on November 07, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on November 07, 2025
Geoff Best
A big thank-you to the Bank Street Mazda team for making my third purchase with them such a great experience! Peter made my trade-in for a new Mazda CX-5 Suna easy and straightforward — he took the time to walk me through the car’s features and offered a very fair trade-in value. Sully in finance was fantastic, recognizing my loyalty and securing excellent financing. I even got lucky and won a free winter tire package on the spin wheel! 🎉 Patrick, the Manager, was also very kind and appreciative of my continued business. Exceptional service, friendly staff, and a beautiful new ride — I couldn’t be happier! 🚗💨
Reviewed on November 05, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on November 06, 2025
Marie Abegail Cornetes
We had such a great experience selling our car to Georges! The whole process was smooth and completely hassle-free from start to finish. He was professional, friendly, and transparent throughout, and negotiated a very fair price for our vehicle. We truly appreciated how easy he made everything; all the paperwork and details were handled efficiently, and we felt confident every step of the way. Highly recommend Georges if you’re looking for a trustworthy and seamless car-selling experience! PS. I'll try to send you a list of girlfriends before Christmas eve lol! haha
Reviewed on November 05, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on November 06, 2025
Manzi Romain
Had booked an appointment to check out a used cx-50 but ended up waiting for over an hour before talking to a sales rep. I did get offered coffee but still the waiting sucked and I had to inquire about when I’d get served a couple times, reception wasn’t proactive in keeping me updated. apparently the rep I was initially booked with was with another customer and that was taking longer than expected which I can understand. But eventually we got tired of waiting and just requested to get connected with another rep and we got Peter Lahaie. Now Peter was a great guy and really went above and beyond in helping us out with the test drive, any questions we had, etc. Didn’t end up doing business there as they didn’t have the particular spec we wanted but Peter was really helpful with getting us all the info we needed and potential alternatives, etc. Peter himself gets a five star, would highly recommend working with him! However the long wait time and subpar reception put the overall experience at a3/5
Reviewed on November 04, 2025
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Bank Street Mazda responded on November 05, 2025
rukhsana fareed
Had a great experience, Georges helped us out, and made it a smooth and easy process:)
Reviewed on November 02, 2025
Thank you, Rukhsana. We appreciate the 5 STAR review!
Bank Street Mazda responded on November 03, 2025
cody price
Dealt with George from the sales department. What a great guy! Super friendly, honest, not pushy whatsoever, and a genuine sales person which is rare these days. I recommend George to anyone buying at this dealership
Reviewed on November 01, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on November 03, 2025
Tanya Hache
(Translated by Google) I was very impressed with Georges Neaimeh's service, and he bought my car. He even paid for the Uber ride home and delivered the check directly to my house, which is almost an hour's drive away. I highly recommend his services without hesitation. Excellent service. (Original) J'ai été très impressionné par le service de Georges Neaimeh et il a acheté ma voiture. Il a même payer le uber pour le retour à la maison et est venu m'apporter le chèque à la maison directement qui est a prêt de 1h de route. Je recommande ses sevices volentier sans hésitation. Très bon service.
Reviewed on November 01, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on November 03, 2025
Daniel Boudreault
(Translated by Google) I was impressed by George's sales service, really very good service. (Original) J’ai été impressionné par le service de vente de George, vraiment un très bon service.
Reviewed on November 01, 2025
Thank you, Daniel. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on November 03, 2025
Khan
Just bought a 2025 Mazda GS sedan from this dealership. Terrific price and great service. Thanks!
Reviewed on October 30, 2025
Congratulations on your new vehicle, Khan! Thank you for the 5 star review!
Bank Street Mazda responded on October 31, 2025
Garrett
Reviewed on October 29, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on October 29, 2025
Stéphanie Paré
(Translated by Google) Seller/Buyer – Georges We greatly appreciated the fast and efficient service provided by Georges. We sold our deceased mother's car, and we would like to highlight the professionalism, simplicity, and kindness he demonstrated throughout the process. The service was impeccable from start to finish. He even came to deliver the check in person a few days later. (Original) Vendeur/Acheteur – Georges Nous avons grandement apprécié le service rapide et efficace offert par Georges. Nous avons vendu la voiture de notre mère décédée, et nous tenons à souligner le professionnalisme, la simplicité et la gentillesse dont il a fait preuve tout au long du processus. Le service a été impeccable du début à la fin. Il est même venu nous remettre le chèque en personne quelques jours plus tard.
Reviewed on October 27, 2025
Thank you, Stephanie. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on October 27, 2025
Steven Vargas Peña
I sold my car to Georges (Jorge :) ). He is a really nice professionala nd good person. He gave the best price for my car vs others sellers. I recommend him without doubt. If I have He chance to sell another car to him, I will do it. 5 of 5 stars to him. Thanks Georges.
Reviewed on October 24, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on October 27, 2025
Karl Rouire
Trying to figure out which car to get, options were between a Mitsubishi, Mazda, Nissan or Chevrolet. After a week of shopping around and getting the best deal I could, the one dealership stand gave me the best price, best service and the best experience was Bank Street Mazda. I highly recommend going there for your next purchase, I dealt with the sales rep Peter (great service) manager Patrick (kind, funny) and financial manager Sully (professional). No regrets about coming here whatsoever. Peter went above and beyond, when we had to drive to get my trade-in vehicle with no license plate from my house and drove it back to the dealership. Amazing!!! No one has ever done this for me before. Now you know where to go for your next purchase.... Bank Street Mazda.
Reviewed on October 21, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on October 22, 2025
Tirath Singh
We recently bought the Mazda CX-5 from Bank Street Mazda and we had a very great experience. We were helped by Moe, the process was very smooth, and the staff at the dealership were very helpful and answered all of our questions.
Reviewed on October 19, 2025
Congratulations on your new vehicle, Tirath and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on October 20, 2025
Social Media
Helpful, very informative. Peter, Danyal, Patrick! They are the best
Reviewed on October 17, 2025
Thank you for the positive review.
Bank Street Mazda responded on October 20, 2025
J B
So far, not so good. Poor. Communication upon new car delivery (2025 CX 70),a few weeks ago. Multiple delays/rescheduling for first day pickup. By 500km, the interior door latch failed, requiring service. I called ahead to schedule a service appointment. I checked if I could drop the vehicle off the evening before, and confirmed with service the time of closure (service closes at 1800, weekdays). I arrived at 1715--no customers were present. I waited approx 10 minutes before I was served. While I was in conversation with the service desk associate, he picked up the ringing phone while I was mid sentence, describing the matter at hand. The service associate then proceeded to have a conversation with the call-in customer for several minutes, before ending the call and returning to me. What's up with customer service these days? We just left the neighboring Volkswagen (2021 VW Golf R) for similar reasons. I sure hope this trend doesn't worsen. So far, not so good.
Reviewed on October 16, 2025
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We apologize for the inconvenience and to rectify any problems you had, please connect with our customer service department [email protected] so that we can formally assist you.
Bank Street Mazda responded on October 17, 2025
Souryana Tinawi
I sold my car to George, and I recommend everyone to work with george he’s a great guy, no pressure, easy process, and gave me better deals than any other dealerships. Highly recommend this place and George
Reviewed on October 13, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on October 14, 2025
Yasin ibrahim
Waleed was great to work with! He was professional, fair, and made the selling process quick and easy. Highly recommend dealing with him if you’re looking to sell your car!
Reviewed on October 11, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on October 14, 2025