This was a long overdue review for the bank street mazda dealership. Usually we less motivated to write positive reviews but in the context of our experience we had to write something positive it would be unjust if we didn't. We got a 2024 Jet Black Mica CX 50 GT Turbo from Bank Street Mazda in the end of November 2025. The car is a topper in terms of driving dynamics and overall features. It definitely punches above the rest in my opinion. And I am coming from a long time ownership experience of Lexus IS250. Mazdas are drivers' car. I don't think people would drive Toyotas and Hondas if they really gave Mazda a chance! Now let's talk about the dealership experience. We were in contact different dealerships in Ottawa and Montreal/Laval area to assess the options. Unfortunately we had the luck of checking out Levielle Mazda and had the worst experience of any experiences of our lives. The dealerships overall customer service and basic decency level was borderline criminal and demeaning. We were quickly reminded of the stories we had heard about the dealerships in the Quebec side and now had the first-hand experience of it by wasting time to drive 400 km. Just avoid them please!!! Dealing with Bank Street Mazda was shockingly opposite. The team in general was super friendly and really made us feel welcomed and respected. Especially, Zak who we primarily dealt with was breath of fresh air. A BIG SHOUT OUT TO ZAK!!! He is knowledgeable, genuine and a true gentleman. From the day I called him until he handed over the keys, he was never pushy or aggressive and gave us time to think about the options while being informative and encouraging. I bugged him numerous times even before we closed the deal but never once he was irritated or gave me any indication of if I really wanted to buy the car or not. The whole team over there seemed very well trained and had genuine warmth. It seemed this trickled down from the top management. I believe this is the reason we ended up getting the car from them. We got delivered the car exactly the way we wanted and all the promises they made were kept to the dot. Respect! I would highly recommend anyone to check them out before going anywhere else. Look for Zak and he will definitely take care of you. I can vouch for him. Kudos to the team. Keep spreading the good vibes!!! P.S. I forgot to mention Sally from the finance department. He was super resourceful, friendly and explained us all possible options of warranty packages and never pressured us to get any. We ended up taking one of them! That process went smooth as well.

Great experience buying my new Mazda 3. Georges was professional, straightforward, and easy to work with from start to finish. He took the time to explain everything clearly and made the whole process smooth and stress-free. I really appreciated the transparency and follow-through. Highly recommend asking for Georges if you’re shopping for a Mazda.

Bought my Speed3 from Peter at Bank Street Mazda and had a great experience. The process was smooth, stress-free, and the service was excellent. I wouldn’t hesitate to go back to him again.

Petter is a really good seller Verry nice and kind with customers

I just picked up my new Mazda from Bank Street Mazda, and the entire experience was seamless from start to finish. The dealership has a great atmosphere and a professional team that clearly cares about their customers. A huge shoutout to Waliyd for making the process so easy! He truly took the stress out of the financing side of things and handled everything with total professionalism. He went above and beyond to make sure I was comfortable and informed. If you’re looking for a new car and want a smooth, hassle-free experience, go to Bank Street Mazda and definitely ask for Waliyd!

Best customer service georges the best hight recommend

Had a great time working with Peter. He was very professional, insightful, and friendly. A breath of fresh air from the typical stereotype of pushy dealers.

I may have jumped the gun on my original review and left 1 star. I want to correct it and explain how happy I am in the long run. Jawad and the team at bank street Mazda went above and beyond to help me get this deal done. I’m super happy with my purchase and they helped make this whole thing go as smoothly as possible. I can’t recommend this place enough! Thank you to the whole team at bank street Mazda!

I recently purchased the CX 50 Turbo. George was super helpful & a pleasure to deal with!! Loving my new vehicle.

What an excellent service Georges helped me buy my first car !!! Highly recommend this place if you’re looking to buy a car Thank you Bank street Mazda and special thanks for Georges !!!

Overall smooth purchase experience, recommended! They made sure I was satisfied with the purchase.

I recently purchased a new 2025 Mazda CX-5 Signature from Bank Street Mazda, and I am extremely pleased with both the vehicle and the overall purchasing experience. From the moment I arrived, I was met with professionalism, courtesy, and genuine attentiveness. Ayache, Patrick, and Kirk were exceptional throughout the entire process. They were knowledgeable, patient, and took the time to ensure that all of my questions were addressed thoroughly. Their approach was transparent and respectful, making the experience feel comfortable and well-organized rather than rushed or pressured. The purchasing process was smooth and clearly explained from start to finish. Pricing, financing, and all documentation were presented in a straightforward manner, which I greatly appreciated. The team ensured that every detail was handled efficiently and professionally, allowing me to feel confident and well-informed in my decision. The vehicle itself exceeded my expectations. The 2025 Mazda CX-5 Signature was delivered in pristine condition, and the attention to detail during the handover reflected the dealership’s commitment to quality and customer satisfaction. Everything was reviewed carefully, and I felt fully supported before driving off the lot. Overall, my experience with Bank Street Mazda was outstanding. The professionalism, integrity, and level of service provided by Ayache, Patrick, and Kirk truly set this dealership apart. I highly recommend Bank Street Mazda to anyone seeking a premium car-buying experience and would not hesitate to return for future purchases.

Ayache and Patrick were both great and would certainly buy a car from them again.

I worked with Peter Lahaie and had a fantastic experience. Even though I didn't end up buying a car this time, he was professional, transparent, and never pushy. I highly recommend asking for him if you visit Bank Street Mazda

Ayache has been in the business for over 5 years, and his knowledge and experience are unmatched. I will always recommend anybody to Ayache if they are looking for a new or used car. Ayache helped me with my first car, and dealing with him afterward has been fantastic. He also helped my sister get her first car. And the best part, he always keeps his promise Ayache is the best

I had an excellent time working with purchasing agent Georges Neaimeh and the team at Bank Street Mazda. This was my first time purchasing a vehicle and I cannot be more thankful for how well I was treated. At the end of my experience I can safely say I walked away with not only the confidence in an excellent sales team, but also a friend with George! Thanks again!

These guys are pros! Knowledgeable, accommodating, understanding and all around great vibes. Outstanding service! Especially, Kasey Assene - Service Consultant. Highly recommending Bank St. Mazda!

George George Georges highly recommend if you’re looking to buy a car. Nice guy and very helpful also gave me for my trade more than any other dealership thank you Bank street Mazda team !!

Amazing experience buying my car from Georges ! The staff was kind, honest, and made the whole process stress-free. I felt truly taken care of and couldn’t be happier with my car. Highly recommend! 🚗✨

If you want to buy a car you should see George’s at this dealership !!! George helped me buy my car easy process friendly guy no pressure at all highly recommend Bank street Mazda and George if you’re looking to buy a car !!!