Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,386 reviews
Nat Lalonde
I had the help of Jawad to discuss and test drive a car and he was very kind and prodessional...Service is wonderful with a beautiful waiting room and free coffee.Everyone was super kind! Would recommend for certain!
Reviewed on March 16, 2026
Thank you, Nat! We’re so glad to hear you had an excellent experience with Jawad. He takes pride in making sure every customer feels informed and confident with their vehicle. We truly appreciate your recommendation.
Bank Street Mazda responded on March 17, 2026
Saeed Rahimi
I had a great experience purchasing my first car with Georges Neaimeh. Since it was my first time buying a car, I had many questions, and he was very patient and helpful throughout the entire process. He took the time to explain everything clearly and made the experience smooth and stress-free. I really appreciated his professionalism and support throughout the whole process.
Reviewed on March 15, 2026
Congratulations on your new vehicle, Saeed and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on March 16, 2026
Ronald Casselman
I came to Mazda because I had good quality cars lasting 10 years from Bank Street Mazda in the past. I discovered that Mazda has taken a leap in technology ahead of the competition with the CX 70 and CX 90. We purchased a beautiful 2026 CX 90 Mild Hybrid from Georges Neaimeh. Georges was straight forward, not pushy and answered all of my questions even responding to my emails in the evening. We feel we got an excellent product that was competitively priced offered in a pleasant buying experience. I recommend Georgies and will be doing my service at Bank Street Mazda.
Reviewed on March 07, 2026
Congratulations on your new vehicle, Ronald and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on March 09, 2026
Amrithan Manoharan
This was my very first car purchase, and something I had been waiting a long time for. I did a lot of research and visited quite a few dealerships, but Bank Street Mazda was absolutely the best!! Hands down. The whole experience from start to finish was amazing. Ayachee was incredible to work with. Since it was my first time buying a car, he really made sure to guide me through everything. He listened to what I was looking for, followed up at the right times, and made sure everything that was promised was delivered. His attention and the way he handled the process made me feel really comfortable and confident in my decision. What really stood out to me was the level of customer service and how well structured their process is. It flowed smoothly from working with Ayachee, then with Sales Manager Patrick, and later with Finance Manager Zain. Zain deserves a special shout-out. His communication was fantastic, he was very transparent, and he made sure I understood every step of the process. He took the time to explain everything clearly and made the finance part of the purchase smooth and stress-free. I also had a chance to briefly speak with the General Manager, Kirk, and it’s clear the team has a really solid structure and great follow-through. Overall, for my first car purchase, I couldn’t have asked for a better experience. I’m extremely happy not just with the purchase, but with the entire experience 🙌🏼
Reviewed on March 07, 2026
Congratulations on your new vehicle, Amrithan! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on March 09, 2026
Kayley Caplan
I cannot stress enough how satisfied I was with my experience with Bank St. Mazda and how much I recommend them to anyone looking for a car! My sales guy was Georges and if you are lucky enough to work with him, you will be in the best of hands! Not only is he incredibly passionate about cars and placing people in the right ones, but he is willing to go the extra mile day or night for his customers. I talked to a lot of sales people and a lot of dealerships and these guys absolutely blew me away! There was a delay from the date that I was supposed to pick up my car and that was disappointing for sure. But man did these guys move heaven and earth (special thanks again to Georges, Tohme, and Patrick!!) to make it happen for me as fast as they possibly could in a tough situation and I could not be happier. You cannot go wrong with this dealership and I am very pleased to be a new member of the Mazda family!
Reviewed on March 07, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on March 09, 2026
Cody Forgues
Just bought a brand new Volkswagen thanks to Patrick, Peter, Sully super excited
Reviewed on March 06, 2026
Congratulations on your new vehicle, Cody! Thanks for the 5-star review! We hope to see you again soon.
Bank Street Mazda responded on March 09, 2026
Benoit Campeau
I sold my Cx-5 to the dealer, got a great offer, they even picked the car at my house in Laval ! Thanks Garrett for the amazing service,
Reviewed on March 06, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on March 09, 2026
Kara MacKenzie
Reviewed on March 06, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on March 09, 2026
Chander Shekhar
Reviewed on March 06, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on March 06, 2026
Cheuk Hei Kwan
Thanks for Jawad and his team for giving me a good time. They were very welcoming, took his time to explain ND answer any questions asked. Would definitely recommend.
Reviewed on March 05, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on March 06, 2026
Nigel Pare
Great experience buying my first ever car. AYACHE was an absolute gem and a huge asset to bank street Mazda!!
Reviewed on February 28, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on March 02, 2026
Mustafa Bahader2000
good service wonderful person Peter Lahaie thank you for everything🙏🏻❤️
Reviewed on February 24, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on February 25, 2026
Lizato R
I had a really great experience! The service was excellent and very welcoming from start to finish. I’m so happy with my beautiful Mazda CX-70 — it’s an amazing car. A big thank you to Imad for the outstanding service and for making everything smooth and easy. Highly recommend!
Reviewed on February 22, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on February 23, 2026
Ap
Got my car from them, they were very nice. Gave me few test drives. Best price in Ontario Zack was out sales person, he is very nice and understanding. Patrick helped us a lot aswell in getting the good deal. Enjoyed my shopping with them, will come back
Reviewed on February 20, 2026
Hi Ap, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on February 23, 2026
Jason Rollwagen
Working with bank street mazda to rectify an issue with a 2020 Mazda 3 regarding winter tires that were part of the deal but had issues leaving me stranded in a difficult time. As well as badly damaged paint.
Reviewed on February 19, 2026
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We apologize for the inconvenience and to rectify any problems you had, please connect with our customer service department [email protected] so that we can formally assist you.
Bank Street Mazda responded on February 19, 2026
James Tucker
Reviewed on February 19, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on February 19, 2026
Sina Kiani
This review is a bit overdue since I bought my 2018 Mazda3 in June 2025. My experience is strongly positive with Bank Street Mazda as they made the purchase of my first vehicle easy and great! I appreciate the dealerships’ commitment to customer care. I want to directly thank my sales person Peter and also Hussein and Kirk. My experience definitely had a ‘wow’ factor for sure. All this time later, I’m still happy with my car. Definitely recommend this place if anyone, like me, who dreads the stress inherit to car shopping and just wants to get a good vehicle with a good deal.
Reviewed on February 10, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on February 11, 2026
Shubha Bhardwaj
The whole process of purchasing and getting secured with a safety oriented vehicle is done smoothly. Ayache was pretty resourceful in understanding my needs and suggested the right fit for me. While Tommy helped manage my finance package thoughtfully with add-ons to protect me for unprecedented times. I would 100% recommend going for a Mazda as your first Canadian ride.
Reviewed on February 07, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on February 09, 2026
Michelle Pauzé
I would like to thank Imad, Patrick and Sully for my very first Mazda, they were more than patient with my case, my previous car was a total loss and was having issues with the insurance and they were more than patient and have lots of empathies for me. As a new Mazda member I am looking forward with my new purchase and seeing these amazing people again!!
Reviewed on February 06, 2026
We are so grateful for your review. We hope to see you again soon.
Bank Street Mazda responded on February 09, 2026
Olivia Backman
Was so impressed with Garrett Dokuchie. Made the experience of buying a car as painless as it could be. The service was quick, easy, and it felt super personable. Being treated like an equal human being while at a dealership is rare but Mazda Bank Street and specifically Garrett killed it.
Reviewed on February 06, 2026
Congratulations on your new vehicle, Olivia and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on February 09, 2026