Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,143 reviews
Jasperalvarosamad
Every time I come in for service, the wait is unreasonably long. I’ll admit, the staff are friendly, professional, and helpful. However, I dropped off my car at 10:30 AM for a simple oil change, and it wasn’t ready until nearly 2 PM. There didn’t seem to be many customers ahead of me, so I’m confused as to why such a basic service—which typically takes about 30 minutes at places like Midas—takes over three hours here at Mazda Bank Street.
Reviewed on May 08, 2025
Nathalie Landry
Buying a car from Bank street Mazda was a great experience. From Peter Lahaie to Zein Jolan to the manager Tohme the service was amazing. Peter was so welcoming, had so much respect and a lot of interest in their client. Interaction with Zein was easy and quick. Thank you so much for making this experience effortless!
Reviewed on May 08, 2025
Everton Lewis
This is directed at the service department. This is just a review to make people aware that they are now charging a "Misc. and Environmental Fee", which is $7, just for swapping tires. I have been coming here since I got my car here in 2016 and this is the first time I am charged this fee. Nothing wrong with the service I received. Just got blindsided by that extra charge!
Reviewed on May 07, 2025
Leo liu
I bought my Hyundai Elantra at bank street Mazda, very good dealership. the sales I met is George , he is friendly and patient guy , I back and force few time for trying some car, he is pretty nice and patient to me , recommend .
Reviewed on May 07, 2025
Thank you, Leo. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on May 07, 2025
Tamara Merai
Hussein, our sales representative, was incredibly helpful and provided me with invaluable assistance throughout the entire process. I highly recommend seeking his expertise. Thank you again!
Reviewed on May 03, 2025
Thank you, Tamara. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on May 05, 2025
Ryan Johnson
Peter and Zein were very helpful and their customer service was great this whole time. There were multiple delays to get the vehicle ready but all in all a good experience
Reviewed on May 02, 2025
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Bank Street Mazda responded on May 05, 2025
FF Frank
This 5 star definitely goes to George, he s responsible and reliable. All the best!
Reviewed on April 30, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Mazda responded on April 30, 2025
Terezia Mitri
George reached out to me through Facebook for my car I sold it to him easy process hassle free and without headache highly recommend this guy when you go to Bank street Mazda 😁😁
Reviewed on April 23, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on April 23, 2025
Nour Badr
Georges purchased my car through a smooth and hassle free dealership process. I signed the bill of sale and received the cheque within 24 hours. They also offered more than other dealerships highly recommend!
Reviewed on April 18, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on April 21, 2025
Francis Kamara
I just had to share this amazing experience! After receiving top-notch service for my car repairs, I referred a friend to the same place and they were absolutely thrilled with the outcome. They raved about the incredible support from George, who helped them find their dream car! His friendly personality and fantastic sense of humor made the whole process so much fun. I can’t recommend this place enough!
Reviewed on April 18, 2025
Thank you, Francis. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on April 21, 2025
Ukaefu Christopher
I recently had the pleasure of purchasing a Mazda from Mr. George, and I must say, it was an exceptional experience! From the moment I walked into the dealership, Mr. George greeted me with a warm smile and made me feel at ease. His extensive knowledge about the Mazda lineup and genuine passion for cars truly set him apart from other salespeople I've encountered. Mr. George took the time to understand my needs and preferences, guiding me through the various options without any pressure. He was patient, answering all my questions and ensuring I felt confident in my choice. The entire process was smooth and enjoyable, thanks to his excellent communication skills and friendly demeanor. What I appreciated most was Mr. George's honesty and transparency throughout the transaction. He provided clear information about pricing and financing options, making it easy to make an informed decision. Overall, I highly recommend Mr. George to anyone in the market for a vehicle. His dedication to customer satisfaction and ability to create a comfortable atmosphere made my car-buying experience truly memorable. Thank you, Mr. George, for your outstanding service!
Reviewed on April 17, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on April 17, 2025
Nithin Johnbell Kotte
I came here to get out off my lease and I met Peter. He made process really easy and everything went very smoothly. Within half an hour everything was completed.
Reviewed on April 15, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on April 16, 2025
Ngoc Trieu
Reviewed on April 15, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on April 16, 2025
Cuong Nguyen
Jawad got me into this 30th anniversary Awesome salesman at bank street mazda.
Reviewed on April 14, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on April 15, 2025
Ewa Stys
Super easy experience no pressure and very patient. Thank you for being so great!
Reviewed on April 12, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Mazda responded on April 14, 2025
Aya Sassi
Ayache was super helpful, friendly, and made the car buying process super easy and stress free. Very honest and professional service. Highly recommend!
Reviewed on April 11, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on April 14, 2025
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Adam provided top-notch service from the moment I walked in. He was professional, attentive, and made the entire car-buying process feel effortless. His clear communication and honest advice really stood out. I highly recommend working with him! - Raqia
Reviewed on April 08, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on April 08, 2025
Danial Beiki
Very happy with the service provided by Goerges Neaimeh. Trusted sales advisor and easy to deal with. He will give you the best solution for your need.
Reviewed on April 07, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on April 08, 2025
Jean Lachance
Reviewed on April 03, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on April 04, 2025
Patricia Nagy
We had a wonderful experience buying our new Mazda CX 50 because Adam was so knowledgable and always available to our needs. I would recommend anybody who wants to buy a Mazda here to seek out. Adam is a wonderful person.
Reviewed on April 02, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on April 03, 2025