Very pleasant, patient. Highly recommended

(Translated by Google) Excellent service, plus it's in French via Ismail, which is perfect when you've just arrived in Canada. (Original) Très bon service, en plus en français par Ismail c’est parfait quand vous venez d’arriver au Canada.

I had an amazing experience with Ismail and Jawad

Ken was an absolutely amazing Rep from the beginning of my conversation with him to the end. He ensured transparency was a priority and ensured that I was getting the best deal for my long term investment. I really appreciate the lengths he went to gather all the information I needed to confirm the car I wanted. I definitely recommend talking with Ken for logistics before purchasing a car at this location!

Ken and Patrick were transparent, professional, and so much more. I hit up 5 different dealerships/companies in Ottawa, this was by far the best experience.

I had a complicated issue related to my vehicle that actually happened long before Mehdi became involved. Even though the situation was not his fault or responsibility, he went above and beyond to help me. He took the time to understand what happened, contacted the appropriate people, communicated with his manager, kept me updated throughout the process, and genuinely tried to find a fair solution for me. What impressed me the most was that he never tried to push the problem onto someone else. He stayed involved, was patient with all of my questions, and treated me with respect throughout the entire process. Thanks to Mehdi and his manager, we were ultimately able to reach a solution that I was happy with. I really appreciate Mehdi’s professionalism, patience, and willingness to help. If you’re visiting Bank Street Mazda, I would definitely recommend asking for Mehdi.